Reviews (3,163)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

January 20, 2025

Really loving the new tools that make segmenting audiences and follow-up emails easier!

Julie Carobini
United States
Klaviyo replied January 21, 2025

Thanks for the 5 stars! We're happy to hear you're liking the new tools!

January 20, 2025

Ease of Use 10/10

modcup coffee
United States
Klaviyo replied January 21, 2025

Thanks so much for your 5-star review!

March 29, 2020

Pathetic support. Over-priced.
No way to cancel the account. I have to place a "cancellation request".
And they don't reply to the request for 5 days and charge my card.
Even after showing them the charge they have not replied.
Worst support ever!

Orniza
India
Over 6 years using the app
August 19, 2015

GET THIS APP RIGHT NOW!

Klaviyo is your one-stop solution for all email marketing with current and prospective customers. From newsletter signup welcome emails to checkout confirmation/thank you emails to abandoned cart emails to one time promotions, etc. Klaviyo helps you take care of all your email marketing needs.

You can use Mailchimp or Constant Contact, but they limit you. All of the actions and events are automatically pulled into Klaviyo -- so if you want to send a catered email to anyone who used a specific discount code, no problem.

Platform is awesome, intuitive, and easy to learn. Capabilities are endless with this app.

Get it right now! ITS FREE!

New Grounds Food
United States
5 months using the app
January 31, 2019

Really enjoying the use of this - easy to use and as a start up the limit on 250 doesn't make much difference.

Alexander Christensen
United Kingdom
5 months using the app
September 28, 2019

This is an amazing application. It has made the company's email marketing initiatives easy and seamless.

The Style Hub Co.
United States
5 months using the app
November 8, 2023

I just had the best experience with Klaviyo and specifically their customer service. Alexandria D. was unbelievably helpful. She walked me through troubleshooting with patience and video screensharing too. I was blown away by her kindness and patience. Such a great customer experience!

Sift
United States
5 months using the app
January 11, 2021

The best email marketing app ever, so simple and easy to sync/use! Deleted all my old marketing emails/ pop ups!

Maktoob Clothing
United States
5 months using the app
November 24, 2019

This is a great platform to target your existing & new customer with scheduled timeline or creating flow email and much more.

VMexperiencehome
India
4 months using the app
July 30, 2020

I use Klaviyo to send out automated emails and newsletter campaigns. It's very easy to use. I love the drag and drop features. Be sure to watch the videos to help you get started.

/ˈrekles/
United States
4 months using the app