Reviews (3,160)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

January 5, 2021

I love the ease of using this app to set up emails for sales and to also gain new subscribers to my mail list! I have been running my website for years but have never utilized the mail application because quite frankly it seemed overwhelming! I can honestly say Klaviyo has made this process super easy for beginners and even us ones who have been in the game but are ready to upgrade! Recommend for sure :)

LittleGypsyStoreAU
Australia
4 months using the app
February 28, 2022

I used this app to create an e-mail campaign. I've never done that before and I'm glad Klaviyo made it easy to do!

KibbleWobble
United States
4 months using the app
March 1, 2022

Really amazing app love thank it has the email and text campaigns on one plaform. On the free plan we already started making more money for my clients store, highly reccommend

Earth to Earth Organics
United Kingdom
4 months using the app
November 4, 2017

I'm very upset, I spent hours creating emails for my customers and they are not sending. Some send and some don't send. I just realized now they have not been sending for 2 months. Very Very Upset!

Oh La Lari Llc
United States
Almost 6 years using the app
Edited November 2, 2018

Very simple setup and the functionality looks super powerful. Can't wait to see what I can do with it! The walkthrough guides are very helpful as well

MURO
United Kingdom
4 months using the app
May 21, 2021

Absolutely top notch customer service. Above and beyond, friendly and polite, across the board. Ta very much

Pics and Ink
United Kingdom
4 months using the app
April 1, 2017

Don't waste time with Mailchimp. If you want to do email marketing and you a Shopify store, Klaviyo is the only way to go! Yes, it is a bit more expensive at each tier than Mailchimp but with Klaviyo you truly get what you pay for!

Thegoodelephant
United States
4 months using the app
July 22, 2021

Once you get your head around it, it is a massive value add when starting up. I'd be sure to learn as much as possible about how it works and take full advantage.

Honest Teez Clothing
Australia
4 months using the app
January 22, 2019

Amazing app, the segmentation and email creation are fantastic features! Don't delay install yours today!

Hot Tub Club
United States
4 months using the app
June 25, 2021

Great app, lot's of functionality and a great support team. Would highly recommend. The segmentation options are great.

Sybotanica
Netherlands
4 months using the app