Reviews (2,966)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

December 19, 2014

Would give 10 starts if allowed to, Awesome app & excellent customer service.

Mannix Knight
United Kingdom
3 months using the app
May 21, 2021

This app is well marketed, and go to tool for e-commerce email marketing. However be cautious that installing klaviyo shopify app and inserting their .JS to your store it takes 15 website speed points out of 100 possible speed points. Our developer pointed this out that klaviyo app inserts a ton of not needed stuff to the site that kills the speed performance score of the site. WE ran a test where we removed their .JS from our store and our google speed insights score went from 20 to 35... Klaviyo please fix this

BURGA
Lithuania
Over 3 years using the app
April 10, 2018

Great customer support and awesome logic and trigger functionality.

Coffeecology1
Canada
3 months using the app
May 24, 2020

User friendly interface! Invaluable app for successful selling campaign! Must-have app in each store!

Physical Power Co
Poland
3 months using the app
March 13, 2023

You can't do "notify when in stock" or abandoned cart capturing on Shopify 2.0 themes like Dawn. Bummer.

Joanne Hudson Basics
United States
Over 3 years using the app
Edited December 11, 2018

i use this app for the first time, but i think the interface is great and easy to use and i love it.

RAEMERCH
United States
3 months using the app
December 25, 2019

Good:
Email templates
Flow
Automation
Coupons

Needs more flexible billing on sent email. Number of free emails are 250 and that is very low.

WishBuyRepeat
India
3 months using the app
February 13, 2019

Great customer service. You are able to track many good data that you will need in the future when scaling your store.

Basics Blue
United States
3 months using the app
November 28, 2019

Very pleased with this app, at first I did not really understand but now the possibilities are endless! It's great :)

Babe in Shape
Netherlands
3 months using the app
February 21, 2021

I think that it compares very well with email platforms that I have used previously. Customer support is great.

Lord Huff and Puff
United States
3 months using the app