Reviews (2,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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Handsdown the best ecommerce app on shopify. It makes segmenting customers based on all shopify data easy. Very customizable. Ed and the team offer great support too! Highly recommended to improve customer experience and email marketing ROI. 5 stars
Great Customer Service
The best mailing app i've used
Lots of advanced customization for a small price. You can also use this app to create 'back in stock' buttons and alerts and NO extra cost. You need a little coding skill or they can help you.
Compared to what Constant Contact gives you, this is way better.
Some technical difficulties but overall a great app and no issues that would prevent you from sending a basic email right away.
Very good application and affordable, it will bring in more money than you would invest by buying it
They called me because I left a bad review. They said they would happy to answer any questions I had but they said they were unwilling to help show how to put together campaigns. Its just another half-hearted attempt to placate someone for a bad review. I don't appreciate the dishonesty when you sign up for a live workshop and sign you up at a certain time to find out it s a prerecorded video.
When I speak with reps from other apps they rave about Klaviyo, but I'm guessing they have not gone through the onboarding process. We were assigned an onboarding specialist, but they don't help you much with the technical stuff. She's just a project manager, essentially who assigns all the tasks to you. Really great sales pitch, but you feel high and dry after you've signed up. Update: Their documentation is really awful.
Hi Samuel, thank you so much for providing this feedback about your first week of onboarding— I am going to let my team know that reviewing technical use cases is important to you so you can get to that portion of onboarding sooner. You will receive an email from them shortly. In the future, feel free to reach out to us at feedback@klaviyo.com so we can address these concerns directly.
EXCELLENT - and they are improving with new email templates like the get a review template.
Great app, it has helped a lot, especially with keeping track of my customers and understanding their behavior.
This app is a fucking G. Top 3 apps all day every day. If your not using Klaviyo then your a fucking noob.