Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

March 29, 2020

Pathetic support. Over-priced.
No way to cancel the account. I have to place a "cancellation request".
And they don't reply to the request for 5 days and charge my card.
Even after showing them the charge they have not replied.
Worst support ever!

Orniza
India
Over 6 years using the app
November 15, 2023

I was trying to set up an automation flow for my post-purchase, and I got stuck with the trigger. I asked for help from this wonderful Klaviyo support agent named Alex W. He's been very patient and helpful, guiding me through the steps and setup. A big shoutout to Alex – you are awesome, and I appreciate your excellent support and guidance. You made my day; keep up the good work!

HYGR
Malaysia
5 months using the app
August 19, 2015

GET THIS APP RIGHT NOW!

Klaviyo is your one-stop solution for all email marketing with current and prospective customers. From newsletter signup welcome emails to checkout confirmation/thank you emails to abandoned cart emails to one time promotions, etc. Klaviyo helps you take care of all your email marketing needs.

You can use Mailchimp or Constant Contact, but they limit you. All of the actions and events are automatically pulled into Klaviyo -- so if you want to send a catered email to anyone who used a specific discount code, no problem.

Platform is awesome, intuitive, and easy to learn. Capabilities are endless with this app.

Get it right now! ITS FREE!

New Grounds Food
United States
5 months using the app
February 15, 2025

Love this app helped secure my 2nd customer with the Welcome Email. Integration is super easy.

Epiphany Apparel
Australia
January 31, 2019

Really enjoying the use of this - easy to use and as a start up the limit on 250 doesn't make much difference.

Alexander Christensen
United Kingdom
5 months using the app
September 28, 2019

This is an amazing application. It has made the company's email marketing initiatives easy and seamless.

The Style Hub Co.
United States
5 months using the app
January 11, 2021

The best email marketing app ever, so simple and easy to sync/use! Deleted all my old marketing emails/ pop ups!

Maktoob Clothing
United States
5 months using the app
November 8, 2023

I just had the best experience with Klaviyo and specifically their customer service. Alexandria D. was unbelievably helpful. She walked me through troubleshooting with patience and video screensharing too. I was blown away by her kindness and patience. Such a great customer experience!

Sift
United States
5 months using the app
November 24, 2019

This is a great platform to target your existing & new customer with scheduled timeline or creating flow email and much more.

VMexperiencehome
India
4 months using the app
July 30, 2020

I use Klaviyo to send out automated emails and newsletter campaigns. It's very easy to use. I love the drag and drop features. Be sure to watch the videos to help you get started.

/ˈrekles/
United States
4 months using the app