Reviews (3,249)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.
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My experience with Klaviyo has been amazing. It is easy to use and seamless. My emails are easy to create and design. I have seen more traffic on my website because of the emails and that is always a good thing. I recommend this app to anyone looking to have an easy and seamless email marketing experience.
Great integration with our Shopify store and allows us to communicate effectively with our database on a regular basis.
Seamless integration with Shopify. A great way to target by segmenting customers. Complete ease of use for email automation with flows and targeted sending. User friendly email template creation and many more reason why Klaviyo is the best email platform
I like this app; it has helped my business grow!
This can be a complex app to use but they provide free videos to help you along. I love that they offer classes throughout the year to sharpen your skills. I took one several weeks ago on something I've used for a while. I learned features I've never explored before and have implemented them into my weekly email campaigns! Love this app & highly recommend.
Does not supress marketplace order information like other app at a top level such as Judge Me. Extremely poor customer service and was advised that shopify is responsible for this app.
Shopify customer service has advised this is klaviyo's responsibility.
Very happy with Klaviyo and all of its features
I'm new to email marketing, and Klaviyo has been so easy to use. The platform is beginner-friendly, and the email templates and analytics make it simple to create and track campaigns. The Flows, Campaigns and Popups are super easy to create, edit and manage. I don’t use SMS, but the email tools alone are great for my business. Highly recommend Klaviyo to anyone starting out with email marketing!
Love Klaviyo! So easy to navigate and we've had nothing but a great sales experience with it.
by far the WORST app on Shopify!
Thank you for sharing your feedback, and we’re very sorry to hear that you've had a negative experience. We're committed to making sure you have the best possible experience with Klaviyo, and our Support team is ready to help when you have the opportunity to respond to your recent tickets. We look forward to hearing from you.