Reviews (2,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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An absolute disaster of an app. I’ve had more issues with Klaviyo in the past 48 hours than I’ve had in 5 years with Mailchimp. The setup process gets stuck in a loop, the scheduled campaigns don’t send, the integrations don’t synch data properly.
I had to email support 5 times in 2 days and not once were they helpful or even friendly. Their support seems to consists of a single person who can’t be bothered to offer any kind of assistance.
When I finally managed to get my campaign delivered, it showed a big square blank instead of images. Klaviyo’s response? "It’s an Android issue, nothing we can do." Well guess what, I’m on an iPhone.
Also, take into account that your card will be charged before you even send your first email, and rates are way overpriced for such a poor experience.
I spent hours setting up my email list, creating my first campaign "opening soon". Once i hit send, my campaign was cancelled, and my account has been disabled. I don't understand why, i'm only using it for the first time. Now i have to find another program to use. very frustrating, and poor communication
An sich richtig geniale App, aber sie ist dauerhaft am ruckeln und lädt ewig nicht, oder man sieht einen weißen Bildschirm... Damit kann man nichts anfangen. Bitte beheben, dann 5 Sterne!
Klaviyo is an amazing automated app to grow a business with. I like the Free plan and the You Tube channel (Klaviyo Academy) with all the instructional videos on how to properly use the app.
Tengo todo conectado pero no me manda los mensajes cuando alguien se suscribe a la tienda o abandona el carrito … en fin. Un defraude
Gracias por tu mensaje, lamentamos que tengas problemas para enviar mensajes. ¿Puedes actualizar la reseña e incluir la URL de tu tienda para que podamos descubrir qué no funciona correctamente?
It's such a good app with so many free features that were a game changer for my business! Its easy to use and I couldnt recommend it more!
If you're not using Klaviyo for your Shopify store, you should switch right away. The ease of interfacing with Shopify and the ability to combine products from your store in your email (for example, in the abandoned cart sequence/flow) makes a huge difference and is a feature that's not offered with traditional Auto Responders. Also, the support is fantastic. Neil rocks! I highly recommend it.
Best email and SMS Marketing app on shopify hands down!!!
Simple to use many different ways to boost conversions I love this app its a game changer
The best email service I've ever used, no other service comes near. Best interface, best integration, best templates, everythig is so easy to use and to find. Simply, the best.
the best app for email marketing - i would defenatly recommed. Hopefully it can integrate with more apps in the future.