Reviews (3,164)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

February 14, 2023

A mio parere il migliore tool di e-mail marketing e non solo per un e-commerce. Estremamente soddisfatto

IOZE Milano
Italy
4 months using the app
August 29, 2023

I have been selling items online for over 20 years now. Klaviyo is by far the best in Email marketing. I have used them for about 5 years now :)

trickypete
United States
4 months using the app
Klaviyo replied August 30, 2023

Thanks for the great review and for using Klaviyo to grow!

February 3, 2022

So easy to use for a beginner like me who isn't very tech savy! I already love it and can't wait to see some amazing results!

Next Level Skin Pty Ltd
Australia
4 months using the app
September 22, 2020

Just started with first campaign, 5 star is for Designing and tamplate is like plug and play automation still need to try will update later on this.

Dtexshop.com
United States
4 months using the app
November 24, 2020

Second time i'm trying to use this app. I think its a little bit confuse to use but maybe its only its new to me. Once I know how it works it will be simple. It has many possibilities to explore even on free plan.

Ticaboo Store
Brazil
4 months using the app
Edited April 13, 2020

Esta aplicación me ha dejado utilizar mas y mejores herramientas para llevar acabo mi proyecto, de las mejores aplicaciones!

Perrunoz
Mexico
4 months using the app
February 4, 2020

Very useful and powerful tool. It takes some time to learn all of the features but we are getting the hang of it!

Candace & Basil Furniture
Canada
4 months using the app
June 7, 2021

Pefect, good service and easy to use! Used it for free for a long time now, and its very nice to work with. Already generating cash!

Aztro - Produktene du bare må ha!
Norway
4 months using the app
July 13, 2018

Software is good, but support is mostly useless, sometime i wonder if they read the mail, you got to send 2-3 mails to get a tech to really answer your question and help you most of the time.

So : +software, ux , price
- If you aren't yourself a tech, be carefull, support is worst than you.

Cabaiashop
France
About 7 years using the app
December 23, 2021

I don't write a review that fast. In the last two years I've tried different ESP's.. and boy.. I wish I knew Klaviyo sooner. It would have safed me a lot of money and the experience/data you see it 10x when you compare it to other ESP's like Sendcloud, activecampaign, mailblue etc. Klaviyo is my go to, forever. The fact that they offer free 300 people is already amazing, because with these 300 people I could already pay for the subscription. So if you're in doubt, stop it. I've tried a lot and this is just the best. Haven't got the chance to speak to the support so I can't give advice on that. But the fact that I don't know is already a good sign ;)

Clouds
Netherlands
4 months using the app