Reviews (2,948)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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This app is user-friendly and quite an impressive marketing tool. Email marketing is truly powerful.
I just set up my campaign and when I tried to launch it Klaviyo showed me an error message saying that my price plan could not be sent to more than 500 emails knowing that I had just bought the price plan at 20$. It then shows me the possibility of switching to a package and it was written 0.00$ so I accept and I receive the invoice with 130$ paid... I refuse this payment, please refund me!
i love Klaviyo for its ease of use even for someone who knows little about creative. As a small business owner and an entrepreneur, this tool is must have to grow your email marketing. It also has many marketing automation.
I was hearing about Klaviyo from several successful peers, and at the same time, disenchanted with our declining mailchimp performance. I made the switch and WOW to the deep customization. A lot of great tutorials & the platform is very user friendly.
Extremely user friendly for a beginner. Having just launched my store in October, being a one man team learning all aspects of the business, Klaviyo is priceless for me.
Phenomenal. Extremely customizable. Wide range of applications. The most impressive application I've ever installed!!!
I love love love this app. I use it to help design my emails and its amazing. everything is pretty much pre-thought out for you. All you do is plug in your pics and words.
Very Easy to navigate and track email flows. Would definitely recommend to another store owner looking for an efficient, cost effective marketing solution.
Used the app to send newsletters. Love the templates, quite easy to use for beginners like me. Thanks!
Worst customer support of all times!! 3 weeks and still going on with no resolution!! Not even a simple communication to update customer with ongoing information!! 1 star is more than deserving!!
Hi Joe— I am so sorry this has been your experience. It sounds like we can do better here, so allow me to escalate your request. Please be on the lookout shortly for more communication from our support team.