Reviews (2,967)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

July 1, 2018

Loved Mailchimp but started to get frustrated with the way their lists work - became too much to manage.

We discovered Klaviyo after a month of messing around with Drip as an alternative to mailchimp.

Klaviyo is kind of the 'killer-app' as far as we're concerned with regards to email.

It combines the usability of mailchimp with the fine tuning of Drip via flows and automation.

Best all around email app in our opinion and improving all the time.

Coaqua
New Zealand
2 months using the app
May 4, 2019

I used this app to help me recover abandoned carts and its already gotten me a ton of money that would have otherwise been lost! Also starting to use it for the email campaigns and loving it even more!!

Pets Gear Mart
United Kingdom
2 months using the app
April 25, 2019

This app is user-friendly and quite an impressive marketing tool. Email marketing is truly powerful.

SigyeStore
United States
2 months using the app
August 18, 2022

I just set up my campaign and when I tried to launch it Klaviyo showed me an error message saying that my price plan could not be sent to more than 500 emails knowing that I had just bought the price plan at 20$. It then shows me the possibility of switching to a package and it was written 0.00$ so I accept and I receive the invoice with 130$ paid... I refuse this payment, please refund me!

EcoPlus France
France
Almost 3 years using the app
November 12, 2019

i love Klaviyo for its ease of use even for someone who knows little about creative. As a small business owner and an entrepreneur, this tool is must have to grow your email marketing. It also has many marketing automation.

DroneCosmo
United States
2 months using the app
August 14, 2019

I was hearing about Klaviyo from several successful peers, and at the same time, disenchanted with our declining mailchimp performance. I made the switch and WOW to the deep customization. A lot of great tutorials & the platform is very user friendly.

YES Cacao
United States
2 months using the app
January 4, 2020

Extremely user friendly for a beginner. Having just launched my store in October, being a one man team learning all aspects of the business, Klaviyo is priceless for me.

Cullen Wayne
Philippines
2 months using the app
September 1, 2020

Phenomenal. Extremely customizable. Wide range of applications. The most impressive application I've ever installed!!!

Supreme Feline
United States
2 months using the app
December 15, 2019

I love love love this app. I use it to help design my emails and its amazing. everything is pretty much pre-thought out for you. All you do is plug in your pics and words.

Babie Hair
United States
2 months using the app
October 5, 2021

Very Easy to navigate and track email flows. Would definitely recommend to another store owner looking for an efficient, cost effective marketing solution.

Exile Performance Nutrition
United States
About 2 months using the app