Reviews (3,156)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

December 4, 2019

This app will def. give you more re-targeted orders! I just started using it but I can already tell it will probably give a store 15-20% more sales, easily.

Nerd Boutique Co.
United States
3 months using the app
September 13, 2017

Love this! Specifically designed for eCommerce and it comes with a multitude of awesome templates!

Ashleykaric
United States
3 months using the app
August 6, 2018

Very useful, thank you. It is a very useful app.

Graciousbeauty7
United States
3 months using the app
Edited May 3, 2019

I used this app to send a thank you campaign out to all of my subscribers. I love it, very easy to use. I love the support I have gotten from Klaviyo

sweetdynamik
United States
3 months using the app
November 23, 2023

Awesome customer support, really helpful and does even more than you ask! Best customer support experience I've had in my life!

Aura-Amsterdam
Netherlands
3 months using the app
September 2, 2016

This is the best app I have used in my store hands down. in 2 weeks i have seen big increase in my email marketing conversions and my recovered carts. The Klaviyo staff has been very helpful, emailing me several times and even calling to check in.

Tiny Tot Trends
United States
3 months using the app
April 2, 2019

very easy transition from mailchimp! id recommend this app over others i have tried! should of started here first and saved my self time

The Fishermans Factory
Canada
3 months using the app
November 24, 2016

Just started with this yesterday. Seems to be a nice app. Takes a little getting used to at setup. Sent out my first email campaign for this holiday season. Let's see what happens.
As I seem to have just over 400 people who I can send emails too, I have sent to about 240 as on the free version I am allowed only 250 emails, I think. Sending to over 250 is chargeable.
Definitely worth a try. Will decide how to proceed after I see the results.

Style N Craft
United States
About 6 years using the app
October 12, 2018

Super application, je recommande vivement. Les emails sont personnalisables à l'infini, leurs "délivrabilité" excellente.

Valinia
France
3 months using the app
Edited October 18, 2017

The feature set and Shopify integration is impressive, but it is not an easy platform to get your head around. I have found support respond in a timely manner but on the few occasions I've emailed support, instead of answering my specific questions they instead just sent me to a training link which left me none-the-wiser, and I have to say I've received better support from some free apps on Shopify. If they provided outstanding support I would give them a 5-star rating.

Velpure
New Zealand
Over 7 years using the app