Reviews (2,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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The best email marketing app ever, so simple and easy to sync/use! Deleted all my old marketing emails/ pop ups!
I use Klaviyo to send out automated emails and newsletter campaigns. It's very easy to use. I love the drag and drop features. Be sure to watch the videos to help you get started.
This is a great platform to target your existing & new customer with scheduled timeline or creating flow email and much more.
This app looks good and it is free to many options. I'll pop up later on to write a review. Just launched.
I've found this app so simple to use. It provides me with the details I need to send out a campaigns successfully & set out email flow segmentation so I can send out different emails for particular groups of subscribers, e.g. new subscribers, VIP subscribers, people who have purchased within a certain time frame etc. I've found it much more effective to use than mailchimp & once my email list grows, will quite happily pay for the upgrade.
Best free app on Shopify. Setting up automated emails is an absolute lifesaver. We also really like the automated cart abandonment emails. They increase conversions and gently nudge customers to complete their checkout. Great work Klaviyo, we've recommended the app to several of our clients with Shopify stores.
Klaviyo is amazing for email marketing, with two major exceptions that negate any positive, to the point that this review is one star.
For starters, there is not a way to easily make email templates that work well with both dark mode, and normal email display settings.
The second, and far worse issue, is their customer service. I have never in my life experienced worse customer service. There is no way to contact them unless you pay, and even then it is borderline impossible to receive a response.
Given that they are the only email marketing service on Shopify that works in tandem with almost every app, I have no choice but to recommend them; but it does not come without a horrendous experience.
We appreciate your feedback, and we're sorry to hear about your challenges. We apologize for any inconvenience with email template compatibility and customer service. If you haven't had the chance, our Customer Education team has a couple of great resources; this being one of them (https://help.klaviyo.com/hc/en-us/articles/360049181631), and there is also a chrome extension from litmus that works with Klaviyo (https://help.litmus.com/article/594-litmus-klaviyo-guide). We'll certainly take your concerns into consideration as we are continuously improving our product. If there's anything specific you'd like us to address, please provide more details. We value your input and aim to enhance your experience with Klaviyo.
Klaviyo is the best email marketing tool for shopify ! No doubt about this !
Works great! It really entices you to have great customer relationships and has many tools to improve your conversions!
Works well to include products from my store in my emails, as well as to help me track and respond to abandoned carts. Klaviyo has so many more options than I currently use, but I'm getting there and seeing results the more I leverage it.