Reviews (2,947)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

July 29, 2016

I love this APP - Simple yet effective.
The customization could be a bit tricky.. took me awhile to find where everything was and how to change certain things but once you get it the hang of it...it is awesome!
Customer service has been amazing as well. I was able to speak directly with Charlie and when I had questions I emailed him which he answered within 24 hours!!
I am a startup so the free plan works great and it integrate with mailchimp very well.
The dashboard is easy to read...easy to install product feeds....great flows template that is given to you once you start..Thank you for making it so much easier for me Klaviyo!

Ht Bakeware
Canada
About 2 months using the app
April 6, 2021

it has made my business so much better
thanks! great tool to use for small independent ecommerce like myself who struggle to succeed.

Tango Philosophy
Italy
About 2 months using the app
August 18, 2020

the interface isn't the prettiest but it does its job perfectly. recommend, recommend, recommend....

Outdoor Easy
United States
About 2 months using the app
November 22, 2019

EXCELLENT app! If you need a email marketing this is the key! And a very nice and friendly support!

AT Urban Wear
Bulgaria
About 2 months using the app
May 6, 2019

I love this app its everything I've been looking for. It's great for email campaigns and abandoned carts.

It's Pretty Shady
United States
About 2 months using the app
August 7, 2020

I used this app for fulfillment. I like it as they are always helpful.The online account is easy to use.

365fitness ahh
United States
About 2 months using the app
September 2, 2020

Muy excelente aplicación , lo mejor me gusta y me ayuda mucho para poder mantener a mis clientes activos y motivados.

BOSELLI STORE
Peru
About 2 months using the app
June 6, 2020

This app made marketing easier! With all it's features and easy to edit templates it makes me want to send more emails!

TheLiteLamp
Philippines
About 2 months using the app
September 17, 2018

Best free app for email marketing on Shopify. Easy to use and provide great tools. I highly recommend it for everyone.

Sugar Cola
United Kingdom
About 2 months using the app
August 21, 2023

If I could give Klaviyo 6 stars I would.

1. The product. It's just amazing how it's improved our business results. I'd say 30% a month extra sales from sign-up incentives, shopping funnel drop off redirects and newsletters. Things we were never doing before.
2. The support team are amazing. Australia has a support office in Sydney and I had 3 x hr long vid calls which started as a demo and turned into Ben helping me get Klaviyo up and running for our business.

Now the hard part... it isn't easy if you're new to this type of marketing (which I am) but with about 3-4 days to really throw myself into it and with Ben's help we've built a cracking new revenue stream for our business. TBH, even with the great tutorials and tech support, without that 1:1 support I'm not sure I would have cracked it.

I did an email in about an hour on Friday morning and as of Monday morning it's generated over $15k in incremental sales (with av shopping basket of $350). Of course... we had a substantial data base to start from which we'd never leveraged before, but without this program that money was just sitting on the table - someone else's.

Mudgee Lamb
Australia
About 2 months using the app
Klaviyo replied August 27, 2023

Thanks for the review! We love seeing those early results!