Reviews (2,951)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

Edited November 13, 2018

I am really loving this tool. So easy to use! Even I can make email campaigns now. Normally I had to hire an expensive firm to do this.

docjohnson
Netherlands
5 months using the app
March 12, 2019

I used this app to help me market my small online boutique. The templates they have are so professional and exquisite. Very pleased!

7Luxe Apparel
United States
5 months using the app
February 25, 2022

This is super easy to use, has great templates and so many options. We send weekly newsletters, and also use the abandoned cart function. Love it.

burgershop.no
Norway
5 months using the app
November 2, 2023

An exceptional marketing automation tool with an array of useful features. What truly sets Klaviyo apart is its outstanding customer support. The Klaviyo team has consistently gone the extra mile, providing us with clear instructions, sharing helpful articles, and quick and detailed support whenever needed. With their top-notch support and user-friendly platform, I wholeheartedly recommend Klaviyo to any e-commerce business looking to take their email marketing to new heights.

INAO
Germany
5 months using the app
October 16, 2018

This app is awesome and user friendly. I highly recommend it. I have been using it for past few months with no issues or concerns.

Nursewallart
United States
5 months using the app
September 4, 2020

Klaviyo is truly a marketing made easy app. I have used it for my own stores and my clients and found it intuitively knows how to provide the guidance to make conversion optimizations and customer communications not only easy but high converting. The tech just works no glitches and that is so important when you have so much to do to grow your biz.

Katalyze U
United States
5 months using the app
August 29, 2017

Made the transfer from mailchimp to Klaviyo. One of the best choices I've made this far. Truly happy with everything, especially the customer support.

Vibes Ps
United States
5 months using the app
April 6, 2019

It's the perfect solution to convert your website into a professional one. The app is easy to use. .

phat88apparel
Ireland
5 months using the app
December 11, 2019

This out is outstanding- we have used a few different email platforms, and the functionality mixed with the robust platform here is next level. I would recommend to anyone who wants to better connect with customers.

Out West Officials Gear & Apparel
United States
5 months using the app
January 28, 2020

Love the free plan so far. The email builder is very easy to use, there is a lot of content online to help you if you get stuck, and automation is easy.

Trek Hardware
Australia
5 months using the app