Reviews (2,947)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

Edited September 12, 2022

They promised a discount but sneakily put an expiration on it while until we found out and the sale person won't respond to your email anymore. This company has no ethical code - garbage
Don't believe them for those $20 a month crab, it will reach to thousands of dollars a month quickly and the reports are not accurately. They will combine all the sales into their email sale and make it like it works like magic.. use mailchimp it's simple and straightforward

Nailsjobs by Zurno
United States
Over 2 years using the app
Edited May 24, 2019

Moved to this Klaviyo after the changes at Mail Chimp. Wish we had done so earlier. Powerful and easy to use. Lot's of tools, tracking, etc. Great app!

Silver Canyon Boot and Clothing Company
United States
About 2 months using the app
April 21, 2019

Super simple but leaves you looking like a marketing guru. The integration of smart strategy is huge and take a lot of the thinking out of it. Only email platform to use in my opinion.

Mountain Moverz
United States
About 2 months using the app
June 5, 2022

Love this app! It integrates with almost everything and the functionality is beautiful. We love this app so much it fits all our needs!

Sacred Visions
United States
About 2 months using the app
April 19, 2022

Switched from MailChimp to Klaviyo and haven't looked back. It integrates really nicely with Shopify and we're now able to do SO much more to support our E-Commerce desires.

Devon Rum Co.
United Kingdom
About 2 months using the app
December 29, 2019

I use this app for e-mail marketing. It's super helpful for my business. The plans are affordable considering how much quality and info this app brings.

Vibevine.club-
United States
About 2 months using the app
August 8, 2022

Very happy with Klavyio! Easy to use & affordable! I'd highly recommend Klaviyo to Shopify store owners looking to easily manage email marketing!

Umara
United Kingdom
About 2 months using the app
September 8, 2020

A fantastic app I love all the data! It is better than anything out there for eCommerce! Try it and you will not be disappointed!

Doggy Bow
United States
About 2 months using the app
May 11, 2020

So far it works well. We would like to use its features but we don't have enough time yet. As long as the app is free with offering basic features, we still use it instead of paying for other apps but missing the chance to utilize the tool. Good work team!

SmartChoi4U
United States
Over 3 years using the app
November 26, 2020

Great piece of email marketing software. Easy to use, fast learning curve, and very efficient on segmentation. The onboarding team was also great. Worths every penny.

Sheltercase
United States
About 2 months using the app