Reviews (3,164)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

January 23, 2019

great product and help for starting shopify owners.Campains,get email adresses and a lot more,only with Klaviyo.

FixSuite
Spain
3 months using the app
April 22, 2020

THe best marketing app on the market. thanks

Nur Al Quran
Singapore
3 months using the app
November 21, 2018

I liked the app. It's a little more expensive than MailChimp, but it gives you much better control about your emails. If you not familiar with advanced email marketing you shouldn't use it. But if you want to be an email marketing guru and make from your subscribers a lof of $$$ Klaviyo the way you go!

Newverest
United States
3 months using the app
November 28, 2019

Great for email marketing, I use this for all of my drop shipping websites. I highly recommend using this app.

Organic Breast Enlargements
United Kingdom
3 months using the app
May 20, 2021

I have just started using this app and loving it so far. I installed this app to help me with the email portion of my business. I have been using basic Shopify email and wanted a more professional look. It took me a little bit to put it all together, but pleased so far. I am only using the email and pop up features right now with no problems. I am loving the automations in the welcome email section, and the many email templates to choose from. I may dive into more later on.

Courtney's Cat Shop
United States
3 months using the app
April 18, 2019

Double opt in on free plan means you will have no sign ups. And there is no way around it. If you have a 3rd party sign up form (like Privy) Klaviyo will still send a sign up confirmation request once the address is synced to the list.
I don't mind paying for a good service, but not to a company that messes me up in such a sneaky way. Will sing up for a paid plan elsewhere.

Lyna leggings
United States
About 4 years using the app
July 7, 2022

Its awesome. Has many features and templates one would need for their campaigns. Easy to use too....

Talia's Secret
Kenya
3 months using the app
March 25, 2019

I've worked with a ton of emailing platforms and companies and Klaviyo has, hands down, been the best. The integrations allow us to tap into a wealth of customer information that has made us a better organization while also allowing us to grow explosively, and I'm not exaggerating. Because of the email tools this platform provides, we are experiencing the best Q1 in three years. Not to mention, every time I've had any issue with the platform (wanting to send emojis in subject lines, getting higher than normal spam alerts, my template isn't working like I want, etc.) the support from the Klaviyo team has been prompt, courteous, and outstanding. -- I could go on. 10/10 would recommend.

Freaker USA
United States
3 months using the app
Edited September 30, 2019

So far so good, recommended. Hopefully i will meet my ad roas haha. Thanks klaviyo team. ... really cool tool

VIXSHOPPING
Brazil
3 months using the app
April 13, 2017

Very handy app, and really helps us fill in the gaps at https://www.BIYHomebrewSupply.com by allowing automated emails and list building integrations with Shopify that other email list senders didn't really support very well. Easy interface, templates could be better, and is priced fairly (but I think all email list sending services charge too much, given how few emails actually get opened with each campaign send... but that's not to Klaviyo's detriment--their product is pretty freaking sweet)

Biyhbs
United States
Over 5 years using the app