Reviews (3,156)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

November 20, 2019

Klaviyo is an awesome app that every online business SHOULD have. I t is a great automation tool to grow your business through marketing.
I love it.
Thank you Klaviyo for being there.

E-Global Shop
Morocco
3 months using the app
March 24, 2019

FUCKING AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Genius .Co
United States
3 months using the app
August 11, 2020

WOW! what a great app, unlike other apps i know this one will help me grow. also the support team are super stars! They replied to me messages so fast i and helped me when i needed it most.

Barefoot and Salty
Australia
3 months using the app
January 3, 2018

Hands down the best email app out there-- and I've tried them all from Drip, Remarkety, Soundtest, Privy, Rare and Mail Chimp.

We're using this app for Wicked Good with great results. It's easy to install and very effective.

www.wicked-good.co
Wicked Good creates handcrafted unique fragrances that embrace the centuries-old craft of bourbon perfumeries but with a bold, modern sensibility and a touch of whimsical magic. #SmellWickedGood

Wicked Good Perfume
United States
3 months using the app
August 19, 2019

I have just launched my store and have been using this app for email. It has some great automated flows and templates. Customer support is also excellent - they respond promptly and explain how to solve issues well.

Brave Edith
Australia
3 months using the app
March 15, 2022

I love the ease of use of this App, it works so well! Thank you Klaviyo for the great customer service! Elliott was awesome.

Indigena Skincare
Canada
3 months using the app
August 3, 2019

I have been using this app for a couple of months now, and it is very easy to setup and understand. I have created an email campaign and a welcome series email flow. I really love how easy it is to bring products into templates directly from Shopify catalog. I also really like the endless amount of analytics available!

Treats2eat
Australia
3 months using the app
January 24, 2019

Pensé que iba a ser muy difícil de utilizar pero es fácil no tuve ningún problema fácil de utilizar la recomiendo

One-more-fashion
Spain
3 months using the app
Edited December 13, 2018

What more is there to say...this app is great and there's so many resources to help you get up and running. Totally recommend starting with their onboarding video and checklist.

DRW & Co.
United States
3 months using the app
February 24, 2019

So after paying $470 USD a month for two years, I made an error and accidentally set it to remove all customers who opened their emails zero times in the last 180 days.

It actually removed all customers who opened more than zero emails in the last 180 days. So, I contacted customer support for a backup or restore to find out there isn't one.

I had backed up our list before removing BUT all the data analytics are gone, so there was no way to sync people back into their proper flows.

What kind of tool doesn't have a backup to the previous day? I get that I made the error, but this is simply crazy.

Also they really need to improve the build features of the emails. It is 2019 now, not 2014.

Nutracelle
Canada
Over 3 years using the app