Reviews (2,948)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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Klaviyo is AMAZING! I was previously using Mail Chimp, but I love Klaviyo because I can collect as many different "custom properties" as I want and then use them to trigger different email flows. I can collect users' favorite color and then embed the answer in an email dynamically. I also use the feature to show content to users based on their activity. For example, I can show a special coupon to returning customer but not to new people. It's really robust and gives you infinite options. The user interface is straightforward and there is lots of great tutorials online. I would recommend this over any other email platform!
I'm new to e-commerce and e-mail marketing, I'm thankful for this quality app and that it is free for my current needs. Love it.
Customer service sucks!!!! Repeated emails for the same problem still can't be solved. Live chat takes a long time for someone to reply every time!
Very good app, easy to use, very complete, efficient dashboard.
So far so good! Great app to navigate through. Just started and already enjoying the email marketing. Thanks!
Klaviyo is a great e-mail marketing app. It helped me a lot with the e-mail campaigns. The built in templates are easy to use. What I really love about it is the sign up forms. Great app with all that it can do for free.
I had a bad experience early on, but since then Ryan helped to get me squared away with Connor from support who has been super helpful, Peter and Melissa were awesome too, I have had a great experience with Klaviyo now having used it for a few more weeks. Initially I tried other platforms, but I would now recommend Klaviyo over those, their support is great as is the training videos and tutorials to help you get started. Klaviyo is quite intuitive and the integrations are great too!
First time sending a newsletter. Super simple and easy to use! thank you for making it so user friendly :)
In the beginning there was great support. Since a few months the app does not what it suppose to do, sent email reminders to customers.
When I contact the support team all is well according to them. Unfortunatily this is not the case.
I really hope they get things sorted out, otherwise I'm afraid they will lose loads of customers.
The app works well thus far. i like the templates to work off of when trying to create a newsletter campaign