Reviews (2,788)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.
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Klaviyo is an essential tool. I like how easy creating emails is.
On the flip side, I wish you could upload larger images (mine get rejected) within the email campaigns. Also, it's a bit tricky playing with formatting inside of emails (bold, italics, keeping the font when you paste text). Lastly, the pricing feels opportunistic the second you squeak past their levels they send you a charge for more.
I'm not leaving Klaviyo but I'm also not jumping for joy or telling my friends they MUST use this email software.
Pour l'instant, je n'ai pas encore fait d'email marketing ni de SMS marketing. J'essaie de bien prendre en main l'application avant de me lancer surtout qu'elle est entièrement en anglais.
There is a big email Google change by Feb 1st, 2024 so various things needed to be done .
This time I found the Klavyio team very responsive, sending me help info and answering my questions which was very helpful, as I am not a tecky person at all.
Normally Klavyio team answers swiftly, depending how busy they are.
I recommend this platform but not always super easy to use for untecky people. At first I got concrete help to set it all up because reading lots of articles of "how to" is not always easy and time consuming when you want direct, things done swiftly.
Thank you for sharing your experience! We appreciate your feedback on our responsiveness during the recent Yahoo / Google email changes. We're glad to have been helpful in providing information and answering your questions. We understand that these new requirements may pose some challenges for those less tech-savvy, but we're here to assist. If you ever need direct and swift help, feel free to reach out. We're committed to making your experience with Klaviyo as smooth as possible.
Very useful app, so far so good. The UI could be a little more user-friendly when selecting, managing or editing flows etc. Nevertheless, definitely worth installing!
Just started with this yesterday. Seems to be a nice app. Takes a little getting used to at setup. Sent out my first email campaign for this holiday season. Let's see what happens.
As I seem to have just over 400 people who I can send emails too, I have sent to about 240 as on the free version I am allowed only 250 emails, I think. Sending to over 250 is chargeable.
Definitely worth a try. Will decide how to proceed after I see the results.
Very handy app, and really helps us fill in the gaps at https://www.BIYHomebrewSupply.com by allowing automated emails and list building integrations with Shopify that other email list senders didn't really support very well. Easy interface, templates could be better, and is priced fairly (but I think all email list sending services charge too much, given how few emails actually get opened with each campaign send... but that's not to Klaviyo's detriment--their product is pretty freaking sweet)
The functionality is great but it's a shame the costs rack up as you get more subscribers. It would be good to have a better pricing structure for the store owner. https://www.katysboutique.co.uk
Great email solution for those trying to boost conversions with automatic marketing, cart re targeting and all types of automatic flows. The ONLY DOWNSIDE to this email marketing app is that it is VERY expensive compared to just about every other option out there. It does offer some unique features, but none that should really bump the price up this high and it's the only reason I am giving it 4 stars.
It's about triple the price of mailchimp depending on how many emails you send out and how many contacts you have.
I was a bit apprehensive about using Klaviyo after reading some of the 1-star reviews. After looking around, I figured I'd give them a try anyway, so far so good. My advice is to attend the webinars it'll help with an understanding of the platform.
Very good app. I am always amazed at how well I can segment our lists. It's super hi tech and yet really easy to use. Really impressive and a total game changer!
The only reason I gave them 4 stars is because of their customer support. It's pretty slow. They will always get back to you, but it can take a while. I wish they had phone support or at least faster email support. You guys need to work on this!