Reviews (2,969)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

October 9, 2024

Knocks Mailchimp clean out of the water. Easy to use and effective integration with Shopify. First class support. What more could you want?

Stickers4
United Kingdom
Over 2 years using the app
October 1, 2024

My experience with Klaviyo has been amazing. It is easy to use and seamless. My emails are easy to create and design. I have seen more traffic on my website because of the emails and that is always a good thing. I recommend this app to anyone looking to have an easy and seamless email marketing experience.

Gemini Clothing
United States
Almost 2 years using the app
October 7, 2024

I cannot recommend Klaviyo enough, it is simply a fantastic tool for email marketing needs. Their support is top notch, very knowledgeable and efficient.

Klova
United States
Almost 7 years using the app
October 26, 2024

Incredible support. I made a stupid error with the flow. Klavyio help was available to me instantly on a Saturday, even though my plan says weekday help. The assistant was human and very responsive. Stayed with me. I accidently shut the chat down at one point but she was still with me when I opened it up again. Support is so vital for an ecommerce business and Klavyio is absolutely the best I've had.

Lily Blanche
United Kingdom
Over 1 year using the app
August 30, 2024

I am loving the Klaviyo app - and have taken the time to go through the suggestions on offer and I am producing stunning flows. I am truly a beginner and Shopify has made it very easy to integrate Klaviyo with Stamped io and it is coming together beautifully. The templates are easy to navigate and edit.
I was so tired of paying huge sums of money to outsource all of this and the beauty of doing everything yourself is that you are in control of what your customers see and can stay on brand and make quick edits. Recommend and very happy.

Hygge Dress
Australia
Over 3 years using the app
October 9, 2024

Easy to use, would be lost without it. Enables us to create good looking emails for campaigns, manage our flows and database easily.

KIND2
United Kingdom
About 4 years using the app
November 8, 2024

Such a strong product and user experience! Extremely smooth and streamlined, great customer service and overall great experience overall .

idyl
Belgium
Over 4 years using the app
October 30, 2024

Klaviyo Email Marketing is a great tool, it has been working beautifully for me getting people to come back and complete their purchases. Intergrated easily and has great automations.

Carbone's Marketplace
United States
11 months using the app
October 27, 2024

really good app. it helps to increase sales many fold. it gets integrated seamlessly with shopify app

GeegaMart
India
Over 2 years using the app
September 23, 2024

We are loving Klaviyo Email Marketing & SMS. I am not the best at sending emails. Mostly because I don't know what to send, but I noticed that when I looked at my calendar view it gave my ideas for emails and SMS messages as well as task to do inside my business operations such as monitoring inventory and planning future campaigns and more. They are the best I've used so far.

La'Quatta Cosmetics
United States
Over 1 year using the app
Klaviyo replied September 25, 2024

Thank you so much for the wonderful review! We love reading this, and you're absolutely right—when email and SMS come together, they’re unstoppable. We're thrilled Klaviyo is helping you with ideas and business operations. Keep up the great work!