Reviews (3,118)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

December 18, 2024

Easy to use, and its not expensive. Very affordable for small business who have limited resources for marketing.

Love At First Try
United States
About 3 years using the app
November 3, 2024

I had an issue with Meta Ads integration (not Klaviyo's fault!) and I reached out to their support team. My issue was resolved very promptly and I was able to speak with a technical support agent. From an email marketing platform perspctive Klaviyo has been very easy to work with and I highly recommend it!

Maggie the Label
Australia
Over 4 years using the app
December 8, 2024

The best email marketing app I've used. It sure did take some getting used-to, but once you do, the automations and flows are powerful!

Velocity Pickleball Paddles
United States
About 1 year using the app
October 7, 2024

This app is really well done and the support is phenomenal. I'm a beginner when it comes to everything email marketing and I've been able to place all my automation emails and email campaigns. It has taken some time, but I can't say enough about the support that is given with real people, any time of the day. I recommend 100%

Tan Frenzy
United States
Almost 2 years using the app
November 29, 2024

been an invaluable tool. We came from mailchimp. Much better platform here.

Reflections Aesthetics & IV Bar
United States
About 3 years using the app
December 6, 2024

Klaviyo has made business a breeze. Love how integrated it is with shopify and all of their features. Highly recommend!

Known in Heaven Co.
United States
About 2 years using the app
November 18, 2024

Highly recommend
Integrates seamless with Shopify.
Is easy to use and navigate makes it essy to set up all automations you need.

Simple Country Living Shop
Australia
Over 1 year using the app
December 11, 2024

Easy to ingtegrate and use. We use Klaviyo to send all our emails - flows, marketing and more. The product feed and linking is quite easy.

Point of Origin
United States
Over 4 years using the app
November 8, 2024

Such a strong product and user experience! Extremely smooth and streamlined, great customer service and overall great experience overall .

idyl
Belgium
Over 4 years using the app
December 19, 2024

Klaviyo has been the perfect tool for our email marketing efforts and for our reviews. We are a bootstrapped startup using only social media and email for our marketing efforts so far and Klaviyo has made it so easy for us reach out to our community in a personalized way (easy flow creation, easy segmentation, etc.). We can't wait to grow with Klaviyo!

Seenaya
United States
4 months using the app