Reviews (3,250)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.
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Very easy to use
Thank you so much for your support!
Really helpful support team
Update:
Klaviyo reached out and resolve the issue; I am giving 4 stars to reflect the resolution. Thanks.
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I subscribed paid plan on last Sunday for $100. I requested for a refund as I realized their UI isn't intuitive and they charge way more than other companies and I have not used for a single day. They just send me an email with their policy saying that they will NOT refund the money even after I explained to their support and the time of contact was within 5 mins of subscription. So tell me anyone who do not agree that this is their tactics that they want to suck all the money they can from new eCommerce store owners like me. Their support is poor and their product isn't as high performing like other people saids, and that's why they have no refund policy. If you are new to eCom business owners, I strongly advise you to stay away from Klaviyo, who does not give a dame about their customers or potential customers. They don't give money back for any reason, even if you have rigimate reason and contact you right away. Please don't get the idea of where people use for half of month and asking for a refund. I requested a refund 5 minutes after I realized their plan wouldn't work for my business. Be aware of this company who will suck your money out of you every chance they get. I would highly recommend Omnisend over Klaviyo and I would stop people from using Klaviyo. Amazed by their lack of professionalism and their policy who doesn't give a damn about people. 0 Star for this institute.
Thank you for bringing this to our attention. We truly value your feedback and understand the importance of resolving this matter. A member of our support leadership team is reaching out to you via the support ticket that was created. Please keep an eye out for their email, and we’ll work to resolve this as quickly as possible.
Great integration for tailoring your customers' email experience. Helpful insights and the best option for ecommerce entreprenuers
Easy to use!
Thank you for the 5 stars! ⭐
Easy to use, extremely helpful!
We couldn't agree more.
Great software not the cheapest but awsome features and great customer support
Thank you for the 5-star review!
Great product
Thanks for the 5 stars! ⭐
Must have for any small business!! Intuitive and fun to use!
Love using Klaviyo
We love to read this!