Reviews (3,249)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

Edited December 3, 2024

Great integration for tailoring your customers' email experience. Helpful insights and the best option for ecommerce entreprenuers

Life Outdoors Group
United States
10 months using the app
November 20, 2024

Really helpful support team

Bedfolk
United Kingdom
Almost 7 years using the app
December 12, 2024

Very easy to use

Net Gate News
United States
Over 3 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

January 22, 2025

by far the WORST app on Shopify!

Ocoee Botanicals
United States
Over 1 year using the app
Klaviyo replied January 24, 2025

Thank you for sharing your feedback, and we’re very sorry to hear that you've had a negative experience. We're committed to making sure you have the best possible experience with Klaviyo, and our Support team is ready to help when you have the opportunity to respond to your recent tickets. We look forward to hearing from you.

February 13, 2025

Easy to use!

Camera Electronic
Australia
Almost 2 years using the app
Klaviyo replied February 20, 2025

Thank you for the 5 stars! ⭐

December 9, 2024

Great software not the cheapest but awsome features and great customer support

Socom Tactical Airsoft
United Kingdom
About 2 months using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

December 30, 2024

Easy to use, extremely helpful!

Man of Desire
Sweden
About 1 month using the app
Klaviyo replied January 7, 2025

We couldn't agree more.

January 30, 2025

Great product

Nuprozone
Canada
9 months using the app
Klaviyo replied February 3, 2025

Thanks for the 5 stars! ⭐

October 17, 2024

Must have for any small business!! Intuitive and fun to use!

That's My Dawg Brand
United States
Over 1 year using the app
December 2, 2024

Love using Klaviyo

Cyclerie
United States
Over 2 years using the app
Klaviyo replied January 7, 2025

We love to read this!