Reviews (2,419)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce growth through personalized email campaigns and automated customer journeys. They appreciate its intuitive automation tools, robust email flows, and effective segmentation, along with seamless Shopify integration. The platform's user-friendly interface and comprehensive training resources are also noted. Additionally, the 24/7 chat support available with paid plans is praised for its efficiency and helpfulness.

February 25, 2025

Très bonne intégration entre shopify et klaviyo, un très bon support client, bref un superbe outil.

Épopées
France
Almost 5 years using the app
Klaviyo replied February 26, 2025

Merci beaucoup pour votre commentaire 5 étoiles ! Nous sommes heureux que vous aimiez Klaviyo !

October 1, 2024

My experience with Klaviyo has been amazing. It is easy to use and seamless. My emails are easy to create and design. I have seen more traffic on my website because of the emails and that is always a good thing. I recommend this app to anyone looking to have an easy and seamless email marketing experience.

Gemini Clothing
United States
Almost 2 years using the app
August 1, 2024

Klaviyo is by far the best ESP there is. I love all the complex functionality that allows for doing everything I want to do and more, the email and sms creation and automation, clear analytics, advanced segmentation capabilities, great Shopify integration for all kinds of order and product data use and triggers, and the way they work to make it as easy to use as possible.

COBALT
United States
Over 2 years using the app
Klaviyo replied August 5, 2024

Thank you for your amazing review! We strive to make the Shopify x Klaviyo integration seamless and are constantly upgrading our product with new tools.

October 15, 2024

As a small business, the Klaviyo tools from email marketing to reviews management have been extremely helpful. Smooth integration and responsive customer support.

JOHI
United States
Over 2 years using the app
April 17, 2025

thank you!

punkcase
United States
Almost 5 years using the app
Klaviyo replied April 18, 2025

Thank YOU! We appreciate the 5 stars!

March 25, 2025

So easy to set up my flows that integrate with the Shopify customer experience! 11/10!

Innate Foods
United States
About 2 months using the app
Klaviyo replied March 27, 2025

Thank you for your review - we're so glad you've had a positive experience so far!

April 6, 2025

Great love this app.

Elegant Elements By Kelly
United States
About 2 years using the app
Klaviyo replied April 8, 2025

So glad to hear it! Thanks for the 5 stars!

October 30, 2024

Klaviyo Email Marketing is a great tool, it has been working beautifully for me getting people to come back and complete their purchases. Intergrated easily and has great automations.

Carbone's Marketplace
United States
11 months using the app
February 19, 2025

Instant results, we have not even utilised 50% of Klaviyos functions and the results are mind blowing, if you have a business you need Klaviyo. great app ⭐️⭐️⭐️⭐️⭐️

Kidz & Bellz
Australia
Over 1 year using the app
Klaviyo replied February 20, 2025

We love to hear this - thank you for the positive feedback!

Edited September 11, 2024

As an ecommerce business, you need an email strategy. Yes. Yes, you do. Klaviyo makes it easy (disclaimer...there is always a learning curve) to implement your strategy, grow your list, know your list, nurture your customers and not yet customers, etc. I've used other email service providers over the years. They didn't suck, but they didn't provide the data that Klaviyo does. And we all know ...

Zeppa Studios
United States
Over 1 year using the app