Reviews (3,121)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

October 28, 2024

Love it!

ASTOR + TYNE
Australia
About 3 years using the app
September 11, 2024

Good experience. I replaced ClickFunnels and other software I was using at a lower price.

Rabun Ranch Beef
United States
About 1 year using the app
August 14, 2024

Klaviyo is the best marketing automation system in my opinion for marketing and building a loyal customer base. Very flexible and convenient, works great with Shopify and other integrations.
Highly recommend with over 5 years of experience.

Vertica®
United Kingdom
About 1 year using the app
October 22, 2024

Savannah H. provides over the top service and really knows her segments. Pleasure to work with.

KitchenNiche.ca
Canada
About 2 months using the app
Klaviyo replied October 24, 2024

Thank you so much for this 5 star review. We will make sure Savannah hear this. If you have any more questions or need any assistance you know where to find us.

August 19, 2024

Good software and Dalu I in customer service has been really helpful in helping me understand inactive profiles and how to suppress them when not needed.

FitStrapsUK
United Kingdom
Over 2 years using the app
August 30, 2024

I am extremely impressed with this platform! It is truly perfect in every way. The customer support team is absolutely wonderful—they go above and beyond to help with everything I need. Highly recommended!

Dippi SE
Sweden
8 months using the app
November 11, 2024

Easy to use and very helpful

Mode718
United States
3 months using the app
September 4, 2024

For me this is the best email marketing platform. 5*

Casa Cotton - спално бельо
Bulgaria
Over 1 year using the app
August 1, 2024

Klaviyo is by far the best ESP there is. I love all the complex functionality that allows for doing everything I want to do and more, the email and sms creation and automation, clear analytics, advanced segmentation capabilities, great Shopify integration for all kinds of order and product data use and triggers, and the way they work to make it as easy to use as possible.

COBALT
United States
Over 2 years using the app
Klaviyo replied August 5, 2024

Thank you for your amazing review! We strive to make the Shopify x Klaviyo integration seamless and are constantly upgrading our product with new tools.

September 20, 2024

absolutely incredible help!! I appreciate the patience and quick responses to get my issue resolved

Niyavii Design
United States
4 months using the app
Klaviyo replied September 25, 2024

Thank you for the wonderful review! We’re always here to assist if you need anything—don’t hesitate to reach out.