Reviews (3,173)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

Edited August 27, 2019

I've seen this work for other businesses and I am really impressed with the automation and built-in 'thinking' that is done for you, a marketers dream really! Looking forward to building my business with Klaviyo.

Zoe Body
Australia
7 months using the app
September 5, 2019

We just started using Klaviyo and the product is easy to use and definitely has all the functionality we need and more. We had a small technical issue after install and the customer service team did a great job resolving the issue. So happy to find a company that has a well thought out product and great customer service!

ChewdUp
United States
7 months using the app
Edited November 4, 2020

Pretty amazing tool. I takes a little to fully comprehend how much you can do with this. But if you're into email marketing I believe it doesn't get any more powerful or comfortable than this.
We use it for Abandoned cart mails, launch mail series, newsletter subscriber series, everything email basically.

janori
Germany
7 months using the app
January 19, 2021

Amazing tool!!! Help you to connect with customers and manage all sort of campaigns!! A MUST HAVE!!!

eesome collective
Australia
7 months using the app
October 17, 2023

I was initially hesitant to try Klaviyo due to the negative reviews, especially regarding their support. However, my experience has been quite the opposite. I started with the free plan, and their support was excellent, with quick responses. I'm now on a paid plan and very satisfied with the product.

extrastationery
United Kingdom
7 days using the app
November 23, 2018

I Used this app to send my first email marketing campaign and it was super easy using this platform!! Thank you to the awesome phone rep from shopify who suggested to download it!

iSlay Collection LLC
United States
7 months using the app
January 20, 2022

Easy to use and simple. I love simple as a new business owner its really important. I appreciate also that everything is spelled out easily and all steps are put there so you know what is next and hot to get there.

Lit Laundry
United States
7 months using the app
September 15, 2020

This is the most easy and convenient marketing app to use! It's honestly worth every penny. I recommend Klaviyo to all of my friends who own businesses!

Complexn
United States
7 months using the app
April 13, 2020

Great App, tested it 1-2 hours and it seems to be effective. I need to write 100 characters, so that i am finishing this sentence now.

eudena
Germany
7 months using the app
January 25, 2022

Es la mejor aplicacion para email marketing que he encontrado para shopify. Los flows y automatizaciones son faciles de usar y ahorran mucho tiempo.

Biune.
Mexico
7 months using the app