Reviews (2,946)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

September 19, 2019

Klaviyo is a brilliant email tool. The setup and integration couldn't be easier. For anyone serious about ecommerce - you certainly need to checkout Klaviyo and give it a good look.

LochTree
United States
About 1 month using the app
August 31, 2018

Email marketing? Forget about everything else here's Klaviyo.
Well.... it really kick a...s guys. It's just a lot in there you can do, you'll need time to learn but is really useful.

Dwiss
Switzerland
About 1 month using the app
Edited March 29, 2019

OMG!! Great app and love the templates so easy to use. I recommend this app to generate your emails.

Muah Boutique LLC
United States
About 1 month using the app
June 13, 2021

This is my first time using Klaviyo and I can admit it's easy and simple. When I need help I either use the website or youtube. Great company!!

Tunnel Vision
United States
Over 2 years using the app
January 7, 2021

I am still navigating and trying to figure things out. It will take a few more tries for me to fully understand how to use. For the most part I am happy with the email marketing portion. I will keep you posted as I progress.

WellKute Boutique
United States
Over 2 years using the app
December 12, 2020

very good! x help me with my campaign really like it x Recommend it x1000000000000000000000000000000

COCO & CO
United Kingdom
About 1 month using the app
September 11, 2021

I love it. I've learned a lot in a few days with Klaviyo. I think the templates are great. I do wish there was improved video content on how to use it but YouTube helped me out. Also wish easier way to save my own email templates so I can easily reuse and modify. Otherwise, I love it!

Ma Ntuma Shop
United States
About 1 month using the app
March 20, 2022

Great and easy to use tool.We use it for Sockstock and increased sales by using subscription popups and newsletter.

Sockstock®
Germany
About 1 month using the app
September 13, 2023

Luca has been exceptionally helpful getting me to where i need to be.
The tool is straight forward...but i need some more custom functionality and he went above and beyond to get me the answers.

EleGift
United Kingdom
About 1 month using the app
Klaviyo replied September 14, 2023

Thanks for the review and for the shout out for Luca!

Edited May 24, 2019

We made the switch from mailchimp to klaviyo and has been the best decision ever made. We recommend klaviyo for many reasons, but specially because of the ability to segment and tag users based on past purchase behaviours.

ytexstrings
United States
About 1 month using the app