Reviews (3,158)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

January 9, 2024

Had some issues with DNS setup and sending domain, but got great help from support and now everything is working smoothly :)

GYMAX
Norway
About 2 months using the app
Klaviyo replied January 11, 2024

Pleased to hear that everything is working smoothly now.

April 6, 2021

it has made my business so much better
thanks! great tool to use for small independent ecommerce like myself who struggle to succeed.

Tango Philosophy
Italy
About 2 months using the app
August 18, 2020

the interface isn't the prettiest but it does its job perfectly. recommend, recommend, recommend....

Outdoor Easy
United States
About 2 months using the app
November 22, 2019

EXCELLENT app! If you need a email marketing this is the key! And a very nice and friendly support!

AT Urban Wear
Bulgaria
About 2 months using the app
May 6, 2019

I love this app its everything I've been looking for. It's great for email campaigns and abandoned carts.

It's Pretty Shady
United States
About 2 months using the app
August 7, 2020

I used this app for fulfillment. I like it as they are always helpful.The online account is easy to use.

365fitness ahh
United States
About 2 months using the app
September 2, 2020

Muy excelente aplicación , lo mejor me gusta y me ayuda mucho para poder mantener a mis clientes activos y motivados.

BOSELLI STORE
Peru
About 2 months using the app
February 22, 2022

Worst customer support of all times!! 3 weeks and still going on with no resolution!! Not even a simple communication to update customer with ongoing information!! 1 star is more than deserving!!

Rafa CBD
United States
Over 2 years using the app
Klaviyo replied February 22, 2022

Hi Joe— I am so sorry this has been your experience. It sounds like we can do better here, so allow me to escalate your request. Please be on the lookout shortly for more communication from our support team.

June 6, 2020

This app made marketing easier! With all it's features and easy to edit templates it makes me want to send more emails!

TheLiteLamp
Philippines
About 2 months using the app
September 17, 2018

Best free app for email marketing on Shopify. Easy to use and provide great tools. I highly recommend it for everyone.

Sugar Cola
United Kingdom
About 2 months using the app