Reviews (2,945)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

April 16, 2022

Excellent app for the last 2 years but this business of limiting emails hinders the performance of growing stores. They just don't seem to get it you will be resending your emails to the same people who only engage but never buy. After 10+ years of doing this, you need to hit the fresh inbound emails more frequently. I am leaning towards moving on if this hinders my business growth. It seems there are better options now than from 2+ years ago being on Shopify.

quantlabsnet
Canada
Almost 3 years using the app
December 14, 2019

Using it and it's easy to set up and use. Great support in case of any problems. Loving it and looking forward to scaling my sales.

One Inclusive
Kenya
About 1 month using the app
Edited November 16, 2020

Our account has been suddenly disabled and the explanation is a joke. With out account disabled we cannot access the live chat, there is no number to call and this has been a huge disappointment

Terbos Jewellery
United Kingdom
Over 1 year using the app
August 18, 2015

Very easy to use... Hope it will increase sales!

Nitrotennis
United States
About 1 month using the app
December 10, 2019

Muy buena aplicación, poco a poco aprendiendo mas, totalmente recomendada a todos!
Sigan asi por favor

Diferevte
Italy
About 1 month using the app
May 29, 2017

Best email platform with easy intergrations with FB and shopify... little bit pricey but hey it is what it is!

Gear Trendy
Canada
About 1 month using the app
September 12, 2023

This app has been a game-changer for my Shopify store. It has enhanced the functionality and profitability of my business in ways I never thought possible. The seamless integration and ease of use are unmatched. If you want to take your business to the next level, this app is a must-have. Thank you for creating this incredible tool!"

InfantBoo.com
United States
About 1 month using the app
Klaviyo replied September 13, 2023

Thanks for the review and for choosing Klaviyo!

July 24, 2019

Very easy to install & use. Very creative & beautiful templates & the automation features are just so useful!

Petite Premiums Gift Shop
Philippines
About 1 month using the app
June 21, 2023

Kompliziert as f**k! Kein Support, so lange man nicht 30€/Monat zahlt.
Ich habe meinen Abandoned Cart Reminder eingerichtet, nur leider erhalte ich, wenn ich das teste, keine Reminder Email.
Benutzeroberfläche ist unfassbar kompliziert gestaltet.

mooioo.de
Germany
Over 1 year using the app
October 2, 2022

We have been using Klaviyo for a while now and this app works well for us. Now it does integrate with Loox reviews too. They keep increasing prices though, hence the 4-star

Matcha Cafe Bali
United Kingdom
About 2 years using the app