Reviews (3,173)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

Edited February 22, 2021

5% of my revenue came from this app! flows, campaigns a lot of cool stuff you can do with it, totally recomend to download it

Brown Designs
Spain
5 months using the app
November 7, 2020

We use Klaviyo for marketing to our online AND in-store customers. The integration is fantastic, it can pull in all the items from an abandoned cart with links back to the cart or the specific items. You can feature collections in your emails automatically, segment your customers based on their purchase (or even browsing) history. If you want to speak directly to the people who are shopping on your site, this is the way to do it.

The Good Life Boutique
United States
5 months using the app
September 8, 2020

So happy I switched to Klaviyo. The Shopify integration is seamless. I consider it a must have for any e-commerce business. Highly recommend.

Otiem
Canada
5 months using the app
Edited February 26, 2020

I loved the App. Super features and good prices. Just would like to chat live. Thank you! I always used this app for all my stores

FlipToYellow
United States
5 months using the app
Klaviyo replied February 5, 2020

Hi FlipToYellow. Klaviyo here. We definitely are 100% committed to helping you. You can connect with us at Klaviyo here https://help.klaviyo.com/hc/en-us/requests/new

October 15, 2021

I have used almost a dozen email marketing software, and Klaviyo is the most intuitive, user-friendly of them all.

BudTrainer
Canada
5 months using the app
April 18, 2021

Love this app! Very simple and easy to use. I have set up the SMS service and am so happy with the results so far.

GIFTEQ
India
5 months using the app
December 28, 2020

Great functionality & flexibility. Has been easy to learn to use if you put the time in. I highly recommend it!

BestBodiesforLife
United States
5 months using the app
May 27, 2020

Very easy to use when you dedicate time to know how to implement all features the right way and very intuitive platform.

As in Ads
Spain
5 months using the app
February 2, 2024

Lacks important features, but worst of all, my account was compromised. Support made me jump through a ton of hoops to prove it was my account, yet ultimately left my account frozen, with no reply from support.

Lab Lovers
Canada
5 months using the app
Klaviyo replied February 6, 2024

We are sorry to hear about your experience. Someone has reached out to help you with any further steps.

January 10, 2024

A little rocky of a start in the learning process. I think It's a great process but scheduling in time to really understand the interface is important and an investment. Would recommend for serious entrepreneurs

Cacti Oasis
United States
5 months using the app
Klaviyo replied January 23, 2024

Thank you for sharing your insights! Your feedback is valuable, and we're continually enhancing the UI to ensure a more intuitive user experience. If you have any questions or need assistance at any point, feel free to reach out – we're here to help.