Reviews (3,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
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Have started using Klaviyo this past week and Im loving this email platform. I love that you have a quick snapshot on your dashboard to see how each of your automations & campaigns are converting. It hooks into your shopify store so when you up load your list it segments who your buyers are and who are not. Automations are easy to set up and really like how you go through the setup wizard to upload & define common assets like logo's, fonts & buttons so each communication is consistent in look and feel.
I love this APP - Simple yet effective.
The customization could be a bit tricky.. took me awhile to find where everything was and how to change certain things but once you get it the hang of it...it is awesome!
Customer service has been amazing as well. I was able to speak directly with Charlie and when I had questions I emailed him which he answered within 24 hours!!
I am a startup so the free plan works great and it integrate with mailchimp very well.
The dashboard is easy to read...easy to install product feeds....great flows template that is given to you once you start..Thank you for making it so much easier for me Klaviyo!
Had some issues with DNS setup and sending domain, but got great help from support and now everything is working smoothly :)
Pleased to hear that everything is working smoothly now.
it has made my business so much better
thanks! great tool to use for small independent ecommerce like myself who struggle to succeed.
Worst customer support of all times!! 3 weeks and still going on with no resolution!! Not even a simple communication to update customer with ongoing information!! 1 star is more than deserving!!
Hi Joe— I am so sorry this has been your experience. It sounds like we can do better here, so allow me to escalate your request. Please be on the lookout shortly for more communication from our support team.
the interface isn't the prettiest but it does its job perfectly. recommend, recommend, recommend....
EXCELLENT app! If you need a email marketing this is the key! And a very nice and friendly support!
I love this app its everything I've been looking for. It's great for email campaigns and abandoned carts.
I used this app for fulfillment. I like it as they are always helpful.The online account is easy to use.
Muy excelente aplicación , lo mejor me gusta y me ayuda mucho para poder mantener a mis clientes activos y motivados.