Reviews (3,159)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

April 19, 2022

Switched from MailChimp to Klaviyo and haven't looked back. It integrates really nicely with Shopify and we're now able to do SO much more to support our E-Commerce desires.

Devon Rum Co.
United Kingdom
About 2 months using the app
December 29, 2019

I use this app for e-mail marketing. It's super helpful for my business. The plans are affordable considering how much quality and info this app brings.

Vibevine.club-
United States
About 2 months using the app
April 28, 2020

I use this app for all of my email marketing. I really enjoy its ease of use and powerful algorithms. I wish it was a bit cheaper but they do good work.

Canadian Sanitizer
Canada
Over 3 years using the app
August 8, 2022

Very happy with Klavyio! Easy to use & affordable! I'd highly recommend Klaviyo to Shopify store owners looking to easily manage email marketing!

Umara
United Kingdom
About 2 months using the app
September 8, 2020

A fantastic app I love all the data! It is better than anything out there for eCommerce! Try it and you will not be disappointed!

Doggy Bow
United States
About 2 months using the app
April 4, 2021

AWFUL!!!! Absolutely horrific experience for 4 months now. Product Expert who calls himself Sakinah should be fired on the spot. Ive been charged automatically for 3 months incorrectly despite asking to be downgraded to a free plan. Nobody bothered to do that. Customer service is non existent and useless to say the least. There is no way to remove a credit card so the monthly payments will stop charging - Sakinah simply ignored the request to help. No calls/emails from management to resolve the issue. Have been promised refunds for months now in writing, to date 3 month on - this has not happened. Sakinah is rude and terrible to deal with as is the rest of the team. Still no solution to this and we have taken legal action.

UNCU London™
United Kingdom
Over 2 years using the app
November 26, 2020

Great piece of email marketing software. Easy to use, fast learning curve, and very efficient on segmentation. The onboarding team was also great. Worths every penny.

Sheltercase
United States
About 2 months using the app
June 19, 2019

I noticed that big brands use this program. Today made the first company and the account it was suspended for a safety check. Support resolved an issue in 10 minutes!

NewTree Apparel
Ukraine
About 2 months using the app
September 15, 2020

This is a terrible app and company. I sent out emails as I just was reopening my store after being on hold because of the pandemic and they disabled my account and didn't give any clear specific reason as to how I violated their terms of service. mentioned ISP and spam when my company sells athleisure wear. Terrible. This just caused another disruption to my brand in trying to regain sells. No sympathy, no quality service as you can only speak via email. It's bad enough their app was difficult to use and once it took quite some time to figure it out now this.

Seeing Thngs
United States
Over 2 years using the app
April 12, 2020

This is Email app is so easy to use. You can use their design builder to create stunning email campaign templates.

Shieldfolio
United States
About 2 months using the app