Reviews (3,168)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
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I'm loving this app. It's easy to use and if you run into an issue there are a ton of articles and videos to help guide you. I love that I am able to track my site activity which helps me make more informed decisions for products, ads, newsletters etc. This app is a must-have.
We were having some issues with one of our sign-up forms. After some complaints, the customer service manager just reached out and we were able to resolve this matter. Thank you.
Hey! Sorry you've had trouble getting in touch with us. Our support team is reaching out directly with additional details. Looking forward to helping you get back on track!
Take me a bit of time to learn all the features in the app, but overall, Klaviyo is a great tool for email marketing, I was able to make Pop-up Forms and create Email Flows very easily as a beginner. Highly recommended!
Great to hear, thanks so much for the review!
I used this app to help me get my email campaign out and get more sales to my store. So far I like it and my first time using it. We'll see how it works out.
Super simple but leaves you looking like a marketing guru. The integration of smart strategy is huge and take a lot of the thinking out of it. Only email platform to use in my opinion.
Love this app! It integrates with almost everything and the functionality is beautiful. We love this app so much it fits all our needs!
Switched from MailChimp to Klaviyo and haven't looked back. It integrates really nicely with Shopify and we're now able to do SO much more to support our E-Commerce desires.
I use this app for e-mail marketing. It's super helpful for my business. The plans are affordable considering how much quality and info this app brings.
AWFUL!!!! Absolutely horrific experience for 4 months now. Product Expert who calls himself Sakinah should be fired on the spot. Ive been charged automatically for 3 months incorrectly despite asking to be downgraded to a free plan. Nobody bothered to do that. Customer service is non existent and useless to say the least. There is no way to remove a credit card so the monthly payments will stop charging - Sakinah simply ignored the request to help. No calls/emails from management to resolve the issue. Have been promised refunds for months now in writing, to date 3 month on - this has not happened. Sakinah is rude and terrible to deal with as is the rest of the team. Still no solution to this and we have taken legal action.
Very happy with Klavyio! Easy to use & affordable! I'd highly recommend Klaviyo to Shopify store owners looking to easily manage email marketing!