Reviews (3,093)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

October 16, 2024

Helps with customer gain and easy to use.

Prettii
United States
About 2 months using the app
July 10, 2024

I had been hesitant to start using Klaviyo for quite some time - because it's considerably more expensive than other email services - but the first few email campaigns I sent out - to targeted audience - I got much more return than with the other email services.
I am still trying to figure out how to set up the proper automations and flows - and landing pages.

Little Pulp
United States
Over 6 years using the app
Klaviyo replied July 12, 2024

Thank you so much for taking a chance on us, and we are very pleased with your success. We have lots of live webinars with experts that can guide you in building proper automations.

Take a look right here: https://academy.klaviyo.com/en-us/search?select=Live+training

and all our other resources here: https://academy.klaviyo.com/en-us

and if you have any direct questions you can always jump and chat with our product support.

Edited October 20, 2024

good service and very nice app

Moxix
Netherlands
3 months using the app
November 11, 2024

Easy to use and very helpful

Mode718
United States
3 months using the app
September 17, 2024

Very good customer service. Easy to use.

Femzai
Australia
9 months using the app
September 12, 2024

easy, fast, they are the best. 8 years in.

Maroon Bell Outdoor®
United States
About 5 years using the app
September 16, 2024

It's a great app and email system. We love it so much.

Little JC
Australia
3 months using the app
August 14, 2024

Fantastic, great UI amazing analytics and has helped increase our sales

Orchard Home
United Kingdom
Over 3 years using the app
August 19, 2024

Cannot be more unsatisfied with the app I've been using for all my stores. They have been charging me amounts that has not been used, and once I decide to downgrade the plan for one store that has not been receiving traffic for 2 months, they remove all the premium features which I just paid few hours ago. Also they don't have any type of customer support (I should have as I paid for the whole month already, but as I decide to downgrade to free plan for the next month, they deactivated every premium feature). I don't understand how a company of this size can do this behaviors

Lunivo
Hong Kong SAR
6 months using the app
October 4, 2024

Very good

SHEATH UNDERWEAR
United States
Over 5 years using the app