Reviews (2,934)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

October 21, 2024

Desde que lo uso he mejorado nuestra conversión en términos generales. Muy completo.

La Promenade
Spain
About 2 years using the app
July 11, 2024

Klavijo has made integrating email marketing campaigns with my shopify store so easy.

Janet's Craft Corner
United States
5 months using the app
August 13, 2024

easy once u set everything up

Essentrikk
United States
About 2 months using the app
Edited September 6, 2024

Since we fired our agency due to underperformance and started using Klaviyo as designed we are seeing fabulous results and an uptick in revenue! I recommend that any e commerce vendor give it try and use with the assistance of a committed professional.

Skeleton Optics
United States
About 5 years using the app
September 4, 2024

awesome platform

KÄÄPÄ Mushrooms
Finland
4 months using the app
September 11, 2024

Great application

TreemmeCreazioni
Italy
About 1 year using the app
August 20, 2024

Very quick and easy

Dear Heart
New Zealand
Over 2 years using the app
July 17, 2024

Far easier to use and better value than MailChimp. Highly recommend

Skin Kind Studio
Australia
5 months using the app
July 1, 2024

The best Email Marketing app you will find. I fully recommend it!

El Arroyo
United States
Over 3 years using the app
June 30, 2024

There billing is deplorable. You can't make changes to your account without being double billed. They don't do proration and then if you wait to change your plan at the end of your billing so you don't get double charged they will still charge you for the highest plan and tell you that they can't help you and you aren't owed a refund of the difference.

I call that theft. I downgraded to a $100 plan and entered my info to pay for that plan. Instead of it charging me for the new $100 plan I was charged $205. I reached out immediately to get the difference refunded. I was told that I paid the bill before I made the change which was 100% false because I updated the payment information after I made the plan change.

ohsopaper
United States
Over 4 years using the app