Reviews (3,121)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

August 22, 2024

I think it's very shady that Klaviyo instantly charges more for additional email recipients beyond your plan level, but that when you clean your list, the plan cost stays at the higher level - unless you dig into the settings and change it back down.
A message should come up when 'Active' users drops below your biling level to ask if you want to lower your plan level. It's clearly to maximise revenue - but in an underhand way.

Pillowsprays
United Kingdom
Over 3 years using the app
October 16, 2024

Helps with customer gain and easy to use.

Prettii
United States
About 2 months using the app
August 27, 2024

Danielle M was fantastic at helping today with a few questions I had about our flows. Great support team every time I ever need help. I would highly recommend.

UNDERU
United Kingdom
7 months using the app
September 17, 2024

Awesome tool !

BuyGrillDaddy.com
United States
About 4 years using the app
December 30, 2024

So far loving the app

Raetine's Naturale Beaute
United States
8 months using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

Edited October 20, 2024

good service and very nice app

Moxix
Netherlands
3 months using the app
September 27, 2024

No support after starting to use paid version. We had technical problems and could not activate any features. Support was unresponsive, did not help to solve any issues, not even freezed the subscription until WE solve them.

Özel Beslenme
Türkiye
About 2 months using the app
November 8, 2024

Love it!

LEX'ANI DESIGNS
United States
11 months using the app
November 29, 2024

Très intuitive

Maison Bali
France
4 months using the app
Klaviyo replied January 7, 2025

Merci pour votre retour ! Nous sommes ravis que vous trouviez Klaviyo intuitive. 😊

September 11, 2024

Excellent integration.
Great flows and automations.

HOP Shop
Canada
5 months using the app