Reviews (2,938)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

November 12, 2019

I have been using this app to capture my email contacts gathered by my spin wheel app. Klaviyo was recommended by top online marketers as the best option in email management. I was blown away by the ease and depth of the software. Don't be scared of the increasing cost as your list grows, because this software will pay for itself with just the abandoned cart flows turned on. Keep up the great work!!

PS. The training videos and webinars are amazing and FREE!!

Remschneider Kettle Corn
United States
About 1 month using the app
November 17, 2019

You won't regret it. Klaviyo has really helped our business. I am so pleased with this product. You won't regret it.

In Case Co
Canada
About 1 month using the app
Edited November 20, 2017

nice and useful tool for analytics & marketing

Raidillon
Belgium
Almost 2 years using the app
March 9, 2020

I used this app because it is free for me as a brand new newbie, it takes off a lot of stress. It will control my emails that I would receive the new ones that make a huge difference on growing my business. I am very grateful for the help of this app designer, it will be a great help to me.

eWatch Me Now
South Africa
About 1 month using the app
May 23, 2019

Have a bit of a history with Klaviyo. It's a feature rich, communication platform that has a lot of intuitive emailing options. Originally we used them for our mailing campaigns. In the end we switched to Mailchimp because of cost. Klaviyo is expensive. Now we are back to Klaviyo and they are even better. The cost is high, but the tools are there to utilize your mailing lists to the max. It's somehow much easier to use than Mailchimp & more comprehensive. Happy to be back to Klaviyo!

PureSenseCases.com
Hong Kong SAR
About 1 month using the app
December 23, 2020

I used this app for the first time today and so far I´ve had a great experience. I highly recommend it

svgmky
Mexico
About 1 month using the app
January 9, 2022

I am still inside the free version but I really love this app compared to other email marketing tools like mailchimp for example. The technical approach and possebilities are just on another level so is the support. There is always a friendly person answering in fast fashion as soon as I need some help. They helped me a lot along the way so far. Will most propably upgrade when its time...!!!! Go for the app when in doubt!!

Tape Lab
Germany
30 days using the app
December 19, 2019

Klaviyo sucks. overpriced. also their previewer has a bug that makes it so the final email does not always match the content you set up. thanks to klaviyo, we sent an email to 5000 subs with half the text in an illegible white font. they denied any fault on their part once escalated even though the previous rep admitted to the issue. AVOID. use another cheaper service, theyre all the same

LUCYD eShop
United States
Over 1 year using the app
June 23, 2021

I recently fired Mail Chimp and had to find another company quickly. Klaviyo was recommended and I am very happy with the switch. It is intuitive to use with good tutorials for support.

Half Moon Handwerks
United States
29 days using the app
September 13, 2019

Easy to use app with very nice features. I use it for my Shopify Newsletters and it works really well.

www.blue-cicada.com
Greece
29 days using the app