Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

November 5, 2023

I’m so glad I chose this app instead of the funny monkey! Oh my God talk about a complete marketing management system! Jesus! I’m sorry I don’t think there’s anything I mean ANY THING they forgot to add to this platform! It’s absolutely ridiculously perfect! It’s brilliant! And the tech support is out of this world! Extremely professional, knowledgeable, courteous and lightning fast! They make me want to have dozens of companies just so I can use their platform aaaalllll the time! Thank you Katherine, you’re a star!

The Urban Emporium
United States
2 months using the app
May 4, 2019

I used this app to help me recover abandoned carts and its already gotten me a ton of money that would have otherwise been lost! Also starting to use it for the email campaigns and loving it even more!!

Pets Gear Mart
United Kingdom
2 months using the app
April 25, 2019

This app is user-friendly and quite an impressive marketing tool. Email marketing is truly powerful.

SigyeStore
United States
2 months using the app
November 12, 2019

i love Klaviyo for its ease of use even for someone who knows little about creative. As a small business owner and an entrepreneur, this tool is must have to grow your email marketing. It also has many marketing automation.

DroneCosmo
United States
2 months using the app
Edited December 16, 2020

I have previously been a big fan of Klaviyo, but this year it has been impossible to get tickets solved. Most of the time there is no reply or a useless macro reply.

Alphadijk
Netherlands
Almost 3 years using the app
August 14, 2019

I was hearing about Klaviyo from several successful peers, and at the same time, disenchanted with our declining mailchimp performance. I made the switch and WOW to the deep customization. A lot of great tutorials & the platform is very user friendly.

YES Cacao
United States
2 months using the app
January 4, 2020

Extremely user friendly for a beginner. Having just launched my store in October, being a one man team learning all aspects of the business, Klaviyo is priceless for me.

Cullen Wayne
Philippines
2 months using the app
September 1, 2020

Phenomenal. Extremely customizable. Wide range of applications. The most impressive application I've ever installed!!!

Supreme Feline
United States
2 months using the app
September 3, 2020

Useful with some powerful tools, but customer service is lacking a bit and not responsive and the platform can sometimes be klunky. For example, applying consistent colors, logos, fonts, etc. across different campaigns, emails, lists, preference pages, etc. is often very time consuming and hard to implement. Email flows seem to work well though.

Sigrun Tennis
United States
Almost 5 years using the app
December 15, 2019

I love love love this app. I use it to help design my emails and its amazing. everything is pretty much pre-thought out for you. All you do is plug in your pics and words.

Babie Hair
United States
2 months using the app