Reviews (2,942)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

Edited September 15, 2020

Love how easy it is to create customized and personalized emails, plus their chat support is amazing

Microfiber Wholesale
United States
28 days using the app
Edited May 10, 2019

Love! I got this to replace Mailchimp and honestly, I like it a lot better. Very happy with this app. I would get it again.

Citizen Fox
United States
28 days using the app
April 7, 2020

very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mon ange Louise
Belgium
28 days using the app
April 26, 2019

Super robust platform, and very helpful sales team. They setup flows for us, and it was easy to follow their lead. I'm looking forward to optimizing our email sends with this solid platform.

Bear Mattress
United States
28 days using the app
October 5, 2020

Great apps, improve my marketing email. Boost my sales and sales funnel. Really recommended for newbie

Twentyfourhut.com
Singapore
27 days using the app
January 24, 2022

The Klaviyo App has been great for us in collecting newsletter sign ups, set up forms and conversion pop ups. There is a learning curve to really get the most out of the platform but I have found it to be fulfilling all of our needs (on the free version). We will certainly keep using it and, when the time comes, switch over to the paid version to continue our growth.

Fandomoid, Inc.
United States
Almost 2 years using the app
April 14, 2021

Really easy to set up, account manager contacted me to help with any questions I had, great tutorials on the academy. Brilliant app!

On The Peg Clothing
United Kingdom
27 days using the app
Edited May 22, 2020

I had an issue late on Friday night. I contacted my sales rep and he came through in a big way. Customer service is top notch! The app works great and we here can wait to start diving deeper into it. The app is very user friendly.

Brëwtality Coffee Co.
United States
27 days using the app
November 18, 2018

I have purchased an upgraded plan of this app since I have 5k subs and after hours of creating a campaign the app said that my account got disabled and is under a review. They are closed on a weekend so there is no way to contact them. Very disappointed...

Murder Mystery 2 Merch
United States
About 1 year using the app
November 25, 2021

Klaviyo has helped me saved time as the pre-built templates are very easy to manpulate. Thank you very much.

NaturalSlim Europe
Netherlands
27 days using the app