Reviews (2,876)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its seamless Shopify integration, which enhances customer engagement and sales. They value its easy setup, customizable templates, and advanced segmentation features for targeted marketing. The app also offers detailed analytics to fine-tune marketing efforts and is supported by responsive and helpful customer service across various channels.
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App not working, no access to app through Shopify, Flows disappeared without any reason. Can't access the account. Contacted Klaviyo two weeks ago and no response. $400 wasted.
Hey there. So sorry for the frustration. Our team should be in touch directly very soon to help you get into your account and get things resolved. If you haven't heard from us in the next 24 hours, feel free to email feedback@klaviyo.com directly and we'll get you the support you need.
Worst app of all history, they bid you 100$ per month without even having a proper service support. They are the best to price high but the service is literally bad, you have an answer every 24 hours, I definitely not recommend this poor app.
Hey there. So sorry to hear that this has been your experience. We'd love to help get you up and running quickly and our team is reaching out to you directly to solve any issues on your account.
Disabled my account for no reason, then sent me a questionnaire of over 20 questions about the business in order to grant access to me again. I've waited over a day to resolve this issue and wasted many hours with the customer service.
We appreciate your feedback, the team has reached out to help you get this resolved!
SO much more functionality than Mailchimp! This app allows me to set up custom flows that make me feel like I'm connecting with my customers a lot more closely - I would highly recommend for any ecomm store!
This app isn’t a app for someone who looking to have all the work done for them, but it does help and provide a great experience and platform for new and old business. Try it, you will love it
I Used Klaviyo because me not competitive for create email campaign, is very easy..... i love Klaviyo
I have the basic unpaid membership and it's so bomb. You can make things look exactly how you want! I use them for my email marketing and I love it! You can customize everything about the emails. The only thing I don't like is the branding that comes with the unpaid version. I may upgrade so it isn't that bad.
We made the switch from Mailchimp to Klaviyo and we love it so far. The support team are amazing too! Love how easy it was to migrate and how intuitive the platform is.
Please be aware. It is very hard to cancel account. App DOES NOT give you an easy cancellation option!
Great product, takes some time to learn it but once it clicks it's very powerful and once you template emails and sections of emails it's very fast to create what you need.