Reviews (2,876)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its seamless Shopify integration, which enhances customer engagement and sales. They value its easy setup, customizable templates, and advanced segmentation features for targeted marketing. The app also offers detailed analytics to fine-tune marketing efforts and is supported by responsive and helpful customer service across various channels.
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I like this app a lot so far. I think email marketing is the #1 most important marketing activity for shops like mine, and this tool seems to have it all, and is very easy to use once you get started.
Stay away. Cost us a ton of money cleaning up after their mess. Customer support is spotty, at best. The IT team is disconnected from their customers, working on stealth pushes and creating havoc that we only found out days later, when we saw issues arise that had never been encountered before.
Understandably, this can happen once in a while. But with Klaviyo, this is the norm.
Not only not worth their exorbitant monthly fees but will hurt your sales as well.
The app is very intuitive in creating different email marketing designs. However, I've had issues where the customer on the other end has error issues with access to the links , while other's don't.
Its a robust app for sending email campaigns. I wouldnt call it simple to use though. Everything you have to start from scratch.
My main negative with it is the price. We have a large database of 39000 subscribers and Klaviyo is charging us USD $600 a month for the app which I think is ridiculous.
Once upon a time with traditional bricks and mortar stores, a database of 39000 was considered huge. But with ecommerce, you reach these kind of numbers in a much shorter period.
The only reason I have stuck with Klaviyo is because you can create dynamic (always updating) audiences to use in Facebook advertising.
ie. we can advertise to customers who have bought product X but not Y.
Once other email apps have this feature Im afraid I will be abandoning ship.
Sorry guys, but paying $600 a month for an email program is insane. You are being too greedy.
So easy to use - wish I had installed this when I set my store up instead of Mailchimp. Great free app.
Out of all the email platforms out there. Klaviyo is my number r#1 choice. It integrates seamlessly with Shopify. 100% recommend.
great app. I recently started to use it. I think it is gonna be a killer app. So far great email tool
love it! so far so good! If only it diddnt have a water mark! but besides that its great. I watched lots of youtube videos to figure it all out lol.
I have some difficulties with certain things, but overall Klayvio is really easy to use and their customer support is quite responsive.
Klaviyo has been an amazing tool for my small business so far! Absolutely loving it. Would recommend