Reviews (3,160)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

July 20, 2021

Super easy to use, and links directly to products in our store. I've only just started with it, but very happy with ease of use so far!

Adiption
Australia
About 2 months using the app
April 21, 2016

We are super Happy with Klaviyo!!
Thanks.

Eavara
United States
About 2 months using the app
Edited April 6, 2020

no confirmation email and I tried to do anything I could to find or receive their email. I subscribed the 550$/month for this app and I can't log in to the app currently
Email for support and no response for 1 week

Gearhuman
Vietnam
About 2 years using the app
April 3, 2020

I use klaviyo on both my stores and wouldn't use anything else. Has absolutely everything you need! Recommend to anyone using shopify.

H1 English
Ireland
About 1 month using the app
July 14, 2019

This is a very cool app, I like this app because it makes it easy for me to manage my email subscriber and recapture visitors and customer

Lady Aquarius
United States
About 1 month using the app
January 14, 2022

Terrible support. They do the bare minimum to help their users and will make you use one of their partner developers if something isn't working. Any other app would try to help you with a problem you are having with their app but not Klaviyo.

Amino Nutraceuticals
Australia
Over 3 years using the app
Klaviyo replied January 14, 2022

Thank you for sharing this. I'm having trouble finding your account, but would love to get a bit more information so we can improve our service. Can you please email us at feedback@klaviyo.com with your account name? I look forward to getting to the bottom of this with you!

Edited February 12, 2019

The email builder and campaign flow are super easy to use! The way it segments lists is a huge bonus. I highly suggest trying it.

Puppy Dogs & Ice Cream Inc.
United States
About 1 month using the app
December 3, 2018

I found this app far easier to use than other email marketing apps! It makes sending emails alot quicker! thank you Klaviyo!

BK Boutique Pets
Australia
Almost 3 years using the app
November 25, 2019

This is by far the best email marketing app there is. It does so many things at once and it is the simplest app that I have used.

Lyse Collection
United States
About 1 month using the app
Edited June 23, 2019

This is so much better than the last program app we were using. Anyone thinking of switching to this app, you will not be disappointed. It so streamline, professional and easy to use. Our emails look so much better. As a business owner your time is the most valuable thing. This program helps you grow your business with very little study and learn time invested. We would highly recommend this app for any business. Thanks Klaviyo for making a great product that conveys professionalism!

HPSilver
United States
About 1 month using the app