Reviews (3,173)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

January 22, 2019

Amazing app, the segmentation and email creation are fantastic features! Don't delay install yours today!

Hot Tub Club
United States
4 months using the app
June 25, 2021

Great app, lot's of functionality and a great support team. Would highly recommend. The segmentation options are great.

Sybotanica
Netherlands
4 months using the app
October 12, 2020

I would like you all to read this. I have been searching for email marketing software for months. I tried mailchimp, sendinblue, jilt, and much more but by far klaviyo is the BEST!!! It completely out runs any competitors by its features, and the ease of us is incredible. I recommend to anyone. Customer service is great too.

AlienX
United States
4 months using the app
May 31, 2021

Hands down, this is the best email marketing app on the planet. Even if you don't know what you're doing. The pre-built flows are a game-changer. I highly recommend this app to anyone how wants to make email marketing easier

Vast Vitamins
United States
4 months using the app
October 4, 2019

I used this app to connect with my list and it does what it mean to do and more plus the coaching is to the "T". It won't let you down. I will recommend it to anyone.

Sensationally Gorgeous
Australia
4 months using the app
June 11, 2019

I could have given 5 stars if my first campaign wasn't been stopped, other than that the app looks great and it's easy to manage as a first-timer, no need of programming and coding knowledge makes this app very accessible for everyone.

Outstanding Living
Canada
4 months using the app
July 13, 2018

Hands down the best email service provider for eCommerce. Over 70% of our revenue is directly attributable to Klaviyo email flows. They take a bit to set up but once you are up and running its fantastic. Klaviyo drop the mike...

The Smart Punter
Australia
4 months using the app
April 25, 2021

My account has been disabled for about a month (with the same message that in "maximum" 3 days it will be reviewed), they have removed both the chat and the email support and in the meantime they continue to take my money, nice work guys, congratulations

ArtVelar™
Italy
4 months using the app
Edited February 14, 2022

One of the 3rd class platforms. Their support team is horrible. They do not know how to support their client. I installed their app. This app slows down our website. It is a very big issue. I uninstalled their app. I requested the customer manager to remove your snippet on my thyme file. They do not agree to remove it. I even said you should send me a request to remove the code. They completely declined my request.
I suggest to everyone not to install their app. a lot of better apps on shopify store for email marketing. I will inform the shopify app management team as soon.

GYM SUPPLEMENTS U.S
Bangladesh
4 months using the app
Klaviyo replied February 14, 2022

Hi there, thank you for letting us know your concerns. While we are unable to access your admin portal for security reasons, I will have a member of our escalated support team reach out to provide you better guidance for ensuring any Klaviyo code is properly removed.

April 15, 2020

Me encanto! fácil de usar y muy efectiva!, estoy agradecido con todo el equipo de Klaviyo por que gracias a ellos aumente un 30% mis ventas

Cursos Online MX
Mexico
4 months using the app