Reviews (2,338)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

January 30, 2019

It is really easy to use. I recommend the app. I have been using it for 2 years now, and it's still the best by far!

Doggiebottle
Germany
2 days using the app
Edited December 2, 2019

Today, this app was installed and I hope will be familiar with functionalities in couple of days, as of now I find this app easy to integrate and first campaign was super easy to compose. I liked the app and recommend it.

Opencho
India
2 days using the app
September 22, 2020

very poor support. we send them emails but there is no reply from their side. we regret adding there app.

THE MINI PAWS
India
2 days using the app
November 24, 2021

Klaviyo is a complete game-changer. I had compared this to other email marketing apps and this one takes the cake. Super user-friendly. I am a first-timer and it was so easy to build flows and campaigns.

Loblola
United States
2 days using the app
August 14, 2020

This APP is really nice team! They are honest, trustworthy, considerate partners, I am eager to recommend to anyone!

Collision Gear Show
United States
2 days using the app
May 7, 2021

Love Klaviyo! Got up and running quickly as a new small business. My first campaign is scheduled for today and was able to get my Abandoned Cart and Welcome Series live!

BostonPots
United States
2 days using the app
September 1, 2020

I have tried many email marketing apps and Klaviyo is the best which suites my needs. This is the only app you will need to manage your email marketing.

Frexp
Sri Lanka
1 day using the app
Edited November 9, 2020

Klaviyo customer support reply to my request after 24hrs. Why is my Welcome Series not sending? I have checked my Signup Forms tab and Enabled Integrations they are matching. Please note: Additionally, your account is on our free tier, so by default it will have Double Opt In. This feature requires anyone that signs up to receive a confirmation email which they must accept before they will be added to the newsletter and welcome flow. It is not uncommon for the confirmation email to be missed. I hope this can help someone who are not familiar with Double Opt In. Thank you Ian Nichols

Jarlia By Jolina (Jewellery Stylist) — Online shop — All rights reserved
United Kingdom
1 day using the app
May 17, 2019

No funciona bien.La paguina se queda colgada cada momento. No se puede volver a reinstalar con lo cual el problema no se puede solbentar...nada, no la recomiendo para nada

First Outdoor Shop
Spain
1 day using the app
October 1, 2018

Pas mal comme appli :) je la test depuis un tout petit moment :) ça fait du bien mais je donnerais un autre avis quand je serais un peu ancien avec cette appli :)

DEGAMOS
France
1 day using the app