Reviews (2,764)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.

June 14, 2023

I can’t get the flows to work properly. I have been trying to get a hold of customer service for weeks now. Still no answer.

Lyxiga shades
Sweden
About 1 month using the app
Klaviyo replied July 5, 2023

Thanks for the feedback! I'm sorry to hear that you are having trouble connecting with our support team. Our records show that there have been responses to your questions, is it possible they have gone into your spam folder?

October 9, 2015

Klaviyo is a great marketing tool, since it encompasses several features that I would otherwise have to cobble together from separate apps. It integrates with your Shopify site and has a workflow feature that will send professional emails to customers at each stage of the selling process. It also has forms for capturing customer email subscriptions. I'm just starting with Klaviyo, but I like it a lot already. Give it a try!

Silverstones Llc
United States
About 1 month using the app
September 19, 2019

Klaviyo is a brilliant email tool. The setup and integration couldn't be easier. For anyone serious about ecommerce - you certainly need to checkout Klaviyo and give it a good look.

LochTree
United States
About 1 month using the app
August 31, 2018

Email marketing? Forget about everything else here's Klaviyo.
Well.... it really kick a...s guys. It's just a lot in there you can do, you'll need time to learn but is really useful.

Dwiss
Switzerland
About 1 month using the app
Edited March 29, 2019

OMG!! Great app and love the templates so easy to use. I recommend this app to generate your emails.

Muah Boutique LLC
United States
About 1 month using the app
September 13, 2023

Luca has been exceptionally helpful getting me to where i need to be.
The tool is straight forward...but i need some more custom functionality and he went above and beyond to get me the answers.

EleGift
United Kingdom
About 1 month using the app
Klaviyo replied September 14, 2023

Thanks for the review and for the shout out for Luca!

December 12, 2020

very good! x help me with my campaign really like it x Recommend it x1000000000000000000000000000000

COCO & CO
United Kingdom
About 1 month using the app
September 2, 2019

A friend of mine recommended this app to me for my natural body care business. I use this app to help me with my email campaigns. The great thing (even though I just started using it) it tracks the emails. I was able to create my own email, which was so easy, as it was guided.

ILUVNIKI
United States
About 1 month using the app
September 11, 2021

I love it. I've learned a lot in a few days with Klaviyo. I think the templates are great. I do wish there was improved video content on how to use it but YouTube helped me out. Also wish easier way to save my own email templates so I can easily reuse and modify. Otherwise, I love it!

Ma Ntuma Shop
United States
About 1 month using the app
March 20, 2022

Great and easy to use tool.We use it for Sockstock and increased sales by using subscription popups and newsletter.

Sockstock®
Germany
About 1 month using the app