Reviews (3,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
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This is so much better than the last program app we were using. Anyone thinking of switching to this app, you will not be disappointed. It so streamline, professional and easy to use. Our emails look so much better. As a business owner your time is the most valuable thing. This program helps you grow your business with very little study and learn time invested. We would highly recommend this app for any business. Thanks Klaviyo for making a great product that conveys professionalism!
I would recommend finding an alternative service. The billing is horrendous and service is sub-par to say the least. Save your money and find an alternative for emails or SMS.
Hi there! Sorry to hear your frustrations. We looked into your account and it sounds like you have a strategy session scheduled with your CSM - that's great! Would love to get you back on track and earning that amazing ROI we know is possible from email and SMS. Hope that strategy session helps clarify any billing or service related issues.
What an easy and beautiful App to use, thanks guys for this App, There are no complicated setups or configurations, just click and follow the on screen instructions. Nice one.
Un must mais qui demande de la patience pour le prendre en main car on peu vite se faire surprendre par des réglages qui ne sont pas activé!!! Je recommande.
So far so good. A little bit complex, for someone who is completely self taught, but I think it's because it has a lot of features. The templates are good and its quite logical. Exited to see the results of our first email campaign!
This app is very difficult to use and no support what so ever. I am looking for a more user friendly one that can be more helpful.
Hi! We'd love to hear more from you. Our team should be reaching out shortly to get further details on your experience.
Loving Klaviyo for the email flow and if/then options. Lots of options for who to include and exclude from your email campaigns. I know I've only scratched the surface of what Klaviyo can do. Will continue to dive into it!
Fantastic customer support, well thought-out app user interface and very helpful automations. Thank you!
Very bad, almost lost customer service. When we have a problem, it is difficult to get any help. And for live chat, wait for long and long time, waste my time! And it is expensive, very expensive!
Amazing app! It is very useful for e-com and so easy to set up! It helped me a lot in my business. Thank you!