Reviews (3,122)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

September 11, 2024

Excellent integration.
Great flows and automations.

HOP Shop
Canada
5 months using the app
December 2, 2024

very well

ESSENCE 1989
Belgium
3 months using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

September 5, 2024

I am working with a really great ecomm group and they have templates that have been easy to import and work with.

WonderLight Jewelry
United States
About 2 months using the app
October 13, 2024

amazing app!

Blue Lily Healing
Australia
Over 3 years using the app
August 18, 2024

The platform is amazing -best out there .really happy with how it performs and ease of use . Love the courses . 5 stars

BUT the support is lacking .very very slow, limited weekend response , no phone number. Urgent issues when you can’t get into your account -took days to get a response ...very stressful when your business is running through it to not be able to ring , or have any online chat . Fix this and you’ll get 5 stars ⭐️

frockk
Australia
About 3 years using the app
October 21, 2024

Desde que lo uso he mejorado nuestra conversión en términos generales. Muy completo.

La Promenade
Spain
About 2 years using the app
November 29, 2024

Pricing is really predatory, it increases waaay above what they initially show and they automatically charge you more. When installed, it created a bunch of fake accounts which were just Google Bot "subscribers" with fake emails and now charges me at a much higher price tier just because it considers those somehow to be real people and counts them toward my total. Pretty ridiculous. They don't prorate nor will they allow any free trial or test of their email system. Templates for emails weren't very good and were difficult to use.

Salt Fly Pro
United States
About 3 hours using the app
Klaviyo replied December 2, 2024

Thank you for your feedback. We’re sorry to hear about your experience. Our team will reach out shortly to address your concerns. We appreciate your patience.

October 26, 2024

Love the BF calendar

My Bijoux Toronto
Canada
Over 3 years using the app
November 19, 2024

It's expensive and the customer support is terrible.

LaserPecker.JP
Japan
10 months using the app
October 4, 2024

Very good

SHEATH UNDERWEAR
United States
Over 5 years using the app