Reviews (2,764)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.

June 23, 2021

I recently fired Mail Chimp and had to find another company quickly. Klaviyo was recommended and I am very happy with the switch. It is intuitive to use with good tutorials for support.

Half Moon Handwerks
United States
29 days using the app
November 29, 2018

This is a easy to use email app that makes emails look great. Found it hard to add my contact list already signed up via the password notify page to a list though. Had to manually add everyone which was a pain

WonderCo
New Zealand
29 days using the app
September 13, 2019

Easy to use app with very nice features. I use it for my Shopify Newsletters and it works really well.

www.blue-cicada.com
Greece
29 days using the app
October 26, 2020

Es una aplicación completa y bastante funcional. Tiene una curva de aprendizaje media-alta, pero cualquiera que pase el suficiente tiempo usándola aprenderá todo lo necesario para un buen marketing de correo electrónico. Recomendada para todo el mundo. No puedo quejarme absolutamente de nada.

Sexta Fórmula
Peru
29 days using the app
April 29, 2014

amazing - we use them to design our order and shipping e-mails and best part is the abandon shopping carts emails that get sent to our customers automaticall which in turn is increasing our sales !!!

CUT IT OUT Wall Stickers
United Kingdom
29 days using the app
November 9, 2020

i use this app. i believe that is the best for email marketing. i definitely suggest it. also has amazing features

Pretty & Fluffy
Greece
28 days using the app
July 10, 2019

I've just recently started using the Klaviyo app. I'm finding it easy to learn, wonderful resources and really fast and helpful support! I'm going to enjoy using it for sure!

KitMaii
Australia
28 days using the app
December 26, 2023

DON'T USE THIS APP. They overcharged my visa card and refused to give my money back! They just charge your card without asking, so check your settings if you have this app! Also, the app is slow, has bad templates, and everything they do you can do on the Shopify email app, which is free.

Priceless Beads
Spain
18 days using the app
Edited September 15, 2020

Love how easy it is to create customized and personalized emails, plus their chat support is amazing

Microfiber Wholesale
United States
28 days using the app
Edited May 10, 2019

Love! I got this to replace Mailchimp and honestly, I like it a lot better. Very happy with this app. I would get it again.

Citizen Fox
United States
28 days using the app