Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

May 7, 2020

So far so good. A little bit complex, for someone who is completely self taught, but I think it's because it has a lot of features. The templates are good and its quite logical. Exited to see the results of our first email campaign!

N á t t ú r a l
United Kingdom
Over 2 years using the app
August 24, 2023

Very bad, almost lost customer service. When we have a problem, it is difficult to get any help. And for live chat, wait for long and long time, waste my time! And it is expensive, very expensive!

FJBottle-German
Germany
Almost 2 years using the app
March 1, 2022

Fantastic customer support, well thought-out app user interface and very helpful automations. Thank you!

Rapid Safety
Australia
About 1 month using the app
December 18, 2019

Amazing app! It is very useful for e-com and so easy to set up! It helped me a lot in my business. Thank you!

Casy Shop
Romania
About 1 month using the app
October 18, 2016

Great app.

--

Buy quality high absorption silica gel & desiccant packets online at SilicaGelly. Moisture absorbers & dehumidifiers to keep your stuff fresh & dry. Free worldwide shipping.

https://www.silicagelly.com/

Silicagelly
Malaysia
About 1 month using the app
June 1, 2016

This app is so great. Easy to use and setup was a breeze.

Macsound Electronics Theatrical Supplies
Australia
About 1 month using the app
November 28, 2021

So far, so good! I just started using it and sent my first Campaign! It was easy and intuitive. Really enjoying it so far!

Chocolate Unicorn
United States
About 1 month using the app
November 13, 2019

Until now is the best mailing & marketing automation solution. Very easy to use and with beautiful designs

Laromy
Portugal
About 1 month using the app
September 3, 2020

Simple, yet functional. My first time using app for email marketing and I didn't have any troubles understanding how it works. Love it. Thanks!

Kopsole
Czechia
About 1 month using the app
May 27, 2021

Klaviyo suspended our account despite the fact we had never abused the app and are in good standing with Shopify. We had previously used the service. Klaviyo was not helpful and slow despite repeated attempts to have them understand this was a charity event and urgent time needs. We used Mailchimp, way easier, faster and better.

120 Ventures Inc
Canada
Almost 2 years using the app