Reviews (3,182)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

April 16, 2022

Excellent app for the last 2 years but this business of limiting emails hinders the performance of growing stores. They just don't seem to get it you will be resending your emails to the same people who only engage but never buy. After 10+ years of doing this, you need to hit the fresh inbound emails more frequently. I am leaning towards moving on if this hinders my business growth. It seems there are better options now than from 2+ years ago being on Shopify.

quantlabsnet
Canada
Almost 3 years using the app
August 18, 2015

Very easy to use... Hope it will increase sales!

Nitrotennis
United States
About 1 month using the app
December 10, 2019

Muy buena aplicación, poco a poco aprendiendo mas, totalmente recomendada a todos!
Sigan asi por favor

Diferevte
Italy
About 1 month using the app
May 29, 2017

Best email platform with easy intergrations with FB and shopify... little bit pricey but hey it is what it is!

Gear Trendy
Canada
About 1 month using the app
July 24, 2019

Very easy to install & use. Very creative & beautiful templates & the automation features are just so useful!

Petite Premiums Gift Shop
Philippines
About 1 month using the app
September 12, 2023

This app has been a game-changer for my Shopify store. It has enhanced the functionality and profitability of my business in ways I never thought possible. The seamless integration and ease of use are unmatched. If you want to take your business to the next level, this app is a must-have. Thank you for creating this incredible tool!"

InfantBoo.com
United States
About 1 month using the app
Klaviyo replied September 13, 2023

Thanks for the review and for choosing Klaviyo!

September 30, 2020

Great platform that is straight forward to use. I have found their customer support very helpful and quick to respond.

Avila the label
Australia
About 1 month using the app
Edited November 16, 2020

Our account has been suddenly disabled and the explanation is a joke. With out account disabled we cannot access the live chat, there is no number to call and this has been a huge disappointment

Terbos Jewellery
United Kingdom
Over 1 year using the app
September 28, 2019

I like how it's easy to manage email campaigns, flow series, lists and segments. I highly recommend Klaviyo

Qualwear
Nigeria
About 1 month using the app
January 13, 2019

THe design and options are really good, it's easy to use and to understand, the team works very good and answers fast

Minimalistim.e
Belgium
About 1 month using the app